Model #1439.B AMANA Countertop Microwave

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Question and Answers

Q:

Need to know compatibility for 6871JB1439B and 6871JB1439A 79578553800 Kenmore Elite Refrigerator

A:

Thank you for choosing Sears parts direct. I will be happy to help with your refrigerator. Upon researching model number 79578553800; I’m unable to match part number 6871jb1439a with your model. I am showing part number 6871JB1439B is the correct one for your unit.

Thank you for choosing Sears. We appreciate your business and have a good day.

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Jeff Wallace Jr -
Sears Technician
July 14, 2015
A:

ok then tell me where I can find it if you don't sell it any longer and it is obsolete or if you can fix it

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Anibal -
July 14, 2015
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Q:

Er Co on the control panel 79578553800 Kenmore Elite Refrigerator

A:

Thank you for contacting Sears. I will be more than happy to assist you with your Kenmore refrigerator.

I can understand the frustration of your refrigerator not functioning properly, after researching model number 795.78553800. the error code indicates a communication error between the display board and main board. Since you’ve replaced the main board there’s a good chance the display board may need to be replaced as well. in this situation we highly recommend having a technician out to diagnose the issue. if you’d like to take a chance I would suggest replacing the display board.

I hope you found this information useful. Again thank you for choosing Sears. We appreciate your business, have a great day.

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected. There may be sharp parts to the unit that can cause injury to you if not careful. If you don’t not feel comfortable checking this yourself you can request a technician by visiting www.SearsHomeService.com*

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Benny23 -
Sears Technician
July 11, 2015
A:

verified all wiring harness all of the wires are ok, replaced board that I had purchased and received directly from SEARS, wondering what else I may check to repair it

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Anibal -
July 11, 2015
A:

SEARS do not sell this board any longer, how comes that? the only way to get this fix is to repair the board there are no replacement as it is obsolete, how you can help me to solve this issue/ how come SEARS do not stock enough boards to support their customers, the refrigerator is only 7 years old this is really a shame

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Anibal -
July 11, 2015
A:

the problem in my refrigerator is the DISPLAY BOARD 6871JB1439B unfortunately SEARS nor any other parts suppliers sells this board, the only way to get this solve is either to send the board to repair shop $120.00 or replace the refrigerator >$1999 , it is frustrating this, how we THE CUSTOMERS will know for sure that the components that are installed in or the refrigerators that are sell by SEARS are NOT OBSOLETE or SEARS will support them for at leas 10+ years, because it is not possible to replace every 7 years the unit

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Anibal -
July 12, 2015
A:

I've had found board 6871JB1439A in the NET, need to know if it is compatible with the 6871JB1439B which is the one that uses Kenmore Elite 79578553800 S/N 806KR00106, please help me

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Anibal -
July 13, 2015
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