Model #1400 BISSELL Carpet Cleaner

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Question and Answers

Q:

SmartSwitch stays blue after I enter code and won't start. What do I do? ADB1400AWB0

A:

Craftsman Garden Tractor with Smart Switch Ignition 917.20401 The SSI on my Garden Tractor isn't working. I sit down on the mower, on the light come on, then the SSI button blinks blue. I put the code in, but the SSI turns to solid blue. I've tried changing the passcode but nothing. Is there a way to reset this switch?

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David -
July 13, 2015
A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

I do apologize I am not seeing any information on the smartswitch. Is there another name for that function. Also we would need more of a description of what is going on and where that switch is located.

 
You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
July 14, 2015
A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you.

I do apologize I am not seeing any information on the smartswitch. Is there another name for that function. Also we would need more of a description of what is going on and where that switch is located.

 
You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
July 14, 2015
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Q:

Dishwasher filter ADB1400AWD2

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your dishwasher. Upon researching model ADB1400AWD2; to access the filter, unplug the dishwasher power cord. Remove the racks and remove the 4 torx screws securing the accumulator. Next remove the screws securing the accumulator to the base of the unit, once removed the accumulator will be free . The accumulator has the filter on it, you can clean it and rinse it out. I have posted a link of the accumulator to view the accumulator click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
June 15, 2015
Q:

Dead/ No Power to a Kenmore 401.8505 Microwave after 14 months.

A:

Managemylife.com is always a great resource to find the answers to just about anything. I know it is important to you to know what exactly happened to the Kenmore microwave. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. It would be a good idea to have a qualified technician to look at it. The expert will be with you shortly.

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Anna T -
April 06, 2012
A:

I understand your frustration with this microwave failure. Although we provide free appliance repair help for most other appliances on this website, we do not provide technical assistance with microwaves since they are dangerous to service. As noted above, microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing fuses, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
April 07, 2012
A:

Thanks..... Is there anyway to test the control board for its functionality?

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Michael -
April 08, 2012
A:

The technician will need to access that board and check the outputs. As noted above, I do not recommend that you attempt that type of test or repair procedure yourself.

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Lyle W -
Sears Technician
April 09, 2012
A:

Is this a business decision or safety? I am and Electrical Engineer and a licensed electrician in two states. I can take the control board out in minuets to check the outputs of pins. I see there is a relay on the board (according to the schematic) that could potentially cut off all the power, is there any Pin’s on the board I can check? Is there any way to have a phone conversation about this with a Tech/Expert? If sears can’t help me through their product malfunction, by providing customer care or tech support I don’t see how I would never consider buying a Kenmore product again. This is already a horrible experience where I couldn’t think of buying another Kenmore product. I purchased this $400 microwave 14 months ago (used less than 30 times) and my only option is to put 100’s into it for service or have it replaced.

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Michael -
April 09, 2012
A:

The reason that we do not provide technical advice on microwaves is a safety issue. I understand your frustration regarding this appliance failure after only 14 months. Although we provide detailed appliance repair advice on other appliances, we do not provide that type of support for microwaves. I apologize for the inconvenience that it causes.

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Lyle W -
Sears Technician
April 09, 2012
A:

I saw this thread and had to respond because we are in the exact situation. We purchased the 401.8505 approximately 16 months ago. This past week, the microwave stopped working completely - no display, light, anything. We also have several Kenmore appliances including dishwasher and stove, purchased as a matching set, as well as washer/dryer. I have never had a microwave go bad before this. We replaced the last one because the handle broke after 12 years, but the microwave worked perfectly. We even had a table top unit purchased when we first got married 22 years ago that we donated to a family member and it is still in operation. This unit going bad after 16 months is totally unacceptable and it is beginning to look like a manufacturing issue or design flaw. Sears has also offered to do nothing other than charge us $75 for someone to come look at it and then determine how much it will cost to repair. This is likely the last Kenmore appliance I ever buy. By the way, did you ever get resolution on your issue?

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David -
September 30, 2012
A:

Michael, you did not mention the magnetron thermostat. Did that check OK?

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Chat in RI -
September 30, 2012
A:

Sorry I did not update. It turned out to be the magnetron thermostat switch/fuse. I belive it to be #80 on the link below. This cuts off the rest of the microwave it fails or blows. http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Microwave-Parts/Model-40185053010/0582/0123370/50037508/00001?blt=06&prst=&shdMod= And I agree about my last kenmore appliance. I am currently going through getting an O ring replaced on my kenmore beer cooler (with the extended service plan). I dont think they realize people need to take off of work every time they come to your house (so two trips mean's two days of work). The outcome is it is easier for them to replace the whole thing then get a new O ring. Which means I need to sit home for a 4 hour window waiting for another to be delivered.

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Michael -
October 01, 2012
A:

We're having the exact problem with our microwave, same model It just stopped working, no reason, we hardly use it it's only 2 years old. Called sears and they won't help, want to charge 200 to just come look at it. Sounds like there should b a recall on these microwaves I'm gonna begin calling bbb! Wish others would too

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george -
December 18, 2014
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