Model #13953998SRT CRAFTSMAN Garage Door Opener

  • Opener Assembly
    3 Results
  • Rail Assembly
    3 Results
  • Installation
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

How can I disconnect the safety sensors? 13953998SRT Craftsman Garage door opener

A:

On the center terminal you should have 3 solid white wires. 1 from each of the sensors and 1 from the pushbutton control. On the left terminal you should have 1 white with a red stripe wire from the push button control and on the right side you should have the white with black stripes wires from the sensors. 

You can not disconnect the sensors because they are a safety feature and it will take the garage door opener out of ul code. 

If you have any more questions, please resubmit them through Sears PartsDirect.com.

Thanks for using Sears PartsDirect.com.


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Tamara T -
Sears Technician
October 30, 2014
Q:

Garage Door Opener Parts

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the model number for your garage door opener.

Click here for videos.

The model number will be located under the light lens and usually starting with 139. and more numbers.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
October 17, 2014
Q:

My 2 garage door openers suddenly yesterday went into 'learn' mode, and are now constantly opening and closing on their own. Unplugging and recoonecting, no hel 13953998SRT Craftsman Garage door op...

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com
 
I am sorry and do understand your frustration when there is problems with the garage door opener.
 
Glad to help out.   Im  looking at your Craftsman Garage Door opener model number 13953998SRT.

I see your garage door is openeing and closing on their own.   Let me help you with that.

When a garage door will open and or close by itself:

1.  Stuck remote control button.   Need to check every remote, check LED on receiver.

2.  Staples around the multi-functioned control panel bell wire could be cutting into that wire.  Remove wires from opener and test.  Replace staples causing intermittent short.

3.  Multi-Function Control Panel could have sticking door control push bar.   Remove wires from control panel if defective.
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry L -
Sears Technician
July 03, 2014
A:

Hi Larry, Thanks for the response, but I'm afraid the suggestions are of no help. The problem is with BOTH of the openers, and they have separate, distinct control panels, sensors, and remotes. The openers work independently. The only thing they share is the electrical circuit. The garage in on a dedicated 15 amp circuit. They are independent of each other. The 'Learn' light constantly flashing may be what I am keying in on, and maybe wrong thing. The flashes constantly. It's like both receivers are constantly learning new codes. I was hoping unplugging, leaving them powered off for a while, and then reconnecting would do something, but problem remains. Could this be caused by signal interference? I checked with a neighbor, and they are not having the problem, but they have different brands. Any additional insight would be greatly appreciated. Thanks, Mel

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Mel -
July 03, 2014
A:

Hi Larry, Thanks for the response, but I'm afraid the suggestions are of no help. The problem is with BOTH of the openers, and they have separate, distinct control panels, sensors, and remotes. The openers work independently. The only thing they share is the electrical circuit. The garage in on a dedicated 15 amp circuit. They are independent of each other. The 'Learn' light constantly flashing may be what I am keying in on, and maybe wrong thing. The flashes constantly. It's like both receivers are constantly learning new codes. I was hoping unplugging, leaving them powered off for a while, and then reconnecting would do something, but problem remains. Could this be caused by signal interference? I checked with a neighbor, and they are not having the problem, but they have different brands. Any additional insight would be greatly appreciated. Thanks, Mel

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Mel -
July 03, 2014
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