Model #1395398511 CRAFTSMAN Garage Door Opener

  • Rail Assembly
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Question and Answers

Q:

Homelink problem 13954990 Craftsman Garage door opener

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Craftsman garage door opener model 13954990. I am so sorry you are having difficulty linking the new opener with the Homelink system in your car. I will be happy to help you with this. I have included the link below for HomeLink. 

The website will take you through the set up process once you have entered information about your car’s make and model. The site will give you step-by-step instructions and also includes videos to help you with the set up. I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
December 15, 2014
A:

Thanks but none of this worked - I did every bit of that before I asked for help. The homelink worked just fine on the old Craftsman opener - the problem is not with the car. The box said it is compatible with Homelink - what do I do now?

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Kevin -
December 15, 2014
A:

I am also having problems getting my vehicle to work with this garage door opener. I have a 2013 GMC Sierra pick-up which does not have the Homelink system. It has the Lear Car 2U Universal Remote System. When I go to the Lear Car 2U website, i am told the Craftsman system is not a compatible system. As with Kevin my old Craftsman opener (Model No. 139.5398511) worked fine with my vehicle. I have spent several hours researching this problem and it appears that I need a Car 2U repeater to make the GM universal remote work with the Craftsman system. Is this true?? Please respond with some sort of guidance.

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Daniel -
March 25, 2015
A:

Daniel, I had to buy a repeater to get it to work. About another 50 bucks, and not happy that I had to do it. What you get is another antenna receiver that plugs in near the garage door opener head, and also another remote. You program THAT remote to your vehicle system and stuff the remote in the glovebox or somewhere. So when I push the homelink button now it fires the antenna box via the remote in the glovebox, which then fires the opener. A lot of extra expense and trouble for something that should already work. I will do more research next time before buying a Craftsman opener.

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Kevin -
September 08, 2015
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Q:

how do i reattach the emergency release lever part on a craftsman garage door opener? 1395398511

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Craftsman garage door opener model 1395398511. I am so sorry the emergency release lever and spring came out of the trolley. In this case it appears the part was riveted into the trolley assembly. I have included the link below for you to view a picture of the trolley with the lever and spring. It appears that you will need to replace the trolley assembly. You can use the link to order the part. 

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
June 10, 2015
Q:

Older garage controller programed to a newer opener 139.5398511 / 139.53778

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your garage door opener. Upon researching model139.53778;  I have posted a link below of instructions for pairing this remote with the new remote.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
May 20, 2015

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