Model #13953975SRT1 CRAFTSMAN Garage Door Opener

  • Motor Unit Assembly
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Question and Answers

Q:

Garage door opener will not open or close 13953603 Craftsman Sears electronic garage door opener

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Yadira B -
July 24, 2013
A:

Thank you for using ManageMyLife.com. I know how frustrating it is to have a garage door opener not functioning correctly, hopefully I can help.

Due to safety regulations I can not instruct you how to bypass the sensors. Even though you are the one bypassing them, Sears and I can be held liable for any injury or damage caused from bypassing them. It is a problem that the safety sensors are out of alignment, but being out of alignment, the door should still want to move slightly up or down and then reverse.

You should be able to override the sensor circuit temporarily by holding the wall control button continuously until the door reaches the closed position. The remotes will not override the sensors since it is not certain someone would be in clear sight of the door to confirm it is safe to close at that time. The override should only be used for emergency situations however, and we would recommend that you do not use a garage door opener without working safety sensors. However, if you have no operation at all from wall control or remotes, it could be something else.

I'm curious to know whether you hear the motor trying to work inside the unit when you hit the wall control or the remotes. The wall controls are typically hard wired, and if yours is, we can rule out the logic board. It almost sounds as if we have an issue with the nylon gears inside the unit or with the motor itself. If you do hear the motor within the unit, that's a good sign it is a gear issue rather than a motor issue, but if the motor is not working, it could be seized.

Disconnect the power to the opener and remove the outer cover. Inspect the nylon gears for wear. Restore the power and start the opener. If the gears are turning but not moving the trolley, the gears need to be replaced.

If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.

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Desirea -
Sears Technician
July 24, 2013
A:

Thanks for getting back to me. This is somehow referencing a different garage door opener. I have a model #13953975SRT1. I checked to hear if the motor was running when the wall controls were hit - no noise at all. I rechecked the sensors - yes on the sending, no on the receiving be unseized?

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G -
July 26, 2013
A:

G, by pressing and holding the wall button you will over ride the sensors and the door should close then just pressing and releasing the wall button should open the door the sensors are only for closing the door not opening it. if you hit the wall button and release it the main lights should flash 10 times letting you know it is a sensor issue. if the door won't close holding the wall button in and all you get is a click from the opener it would most likely be the logic board. there is a small led light by the learn button it is a diagnostic light and should be flashing a code from 1 - 6 flashes then pause and repeat over and over see it you have a flash code. and post back with the code or if the door will close holding the wall button in or not. you can also try a reset by unplugging the opener for 30 min. then plug it back in and try it again and look for the flash code.

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TC -
July 26, 2013
A:

No response from wall button. Light seems to be flashing 6 times.

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G -
July 26, 2013
A:

6 flash code is the logic board.

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TC -
July 26, 2013
A:

Figures - couldn't be something simple. Thanks for the response, TC.

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G -
July 26, 2013
A:

I have the same model # mine blinks 5 times. No noise, the lights come On when i push wall button but not remotes. We had a lightning storm last night came home door went up but wouldn't go back down.

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Greg -
September 03, 2013
A:

Hi Greg, based on the information you have provided I would recommend checking the safety sensors. Both sensors are supposed to show a green light on them, if you see any other color. Try to re align the sensors, if your not able to get them back to green then they will need to be replaced.

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Desirea -
Sears Technician
September 06, 2013
A:

I have a model#139.53975srt1 garage door opener. when the door opens completely the light shuts off and the door won't close with either the remote or wall control until you tap the side of the unit and the light comes on then press the remote or wall switch. what could cause this?

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Kenneth -
November 21, 2013
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Q:

Craftsman Garage door opener ( 2001 model #13953975SRT1)- Sync with 2014 Mazda CX-9 equipped with Homelink 13953975SRT1

Q:

Craftsman garage door opener 139.53975srt1


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