Model #13953971SRT CRAFTSMAN Garage Door Opener

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Question and Answers

Q:

Garage door remote control

A:

Your remote calls for a 10A20 3Volt 2032 Lithium Battery.

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Don -
July 28, 2011
A:

You remote takes a 3volt lithium 2016 battery part number 41A5155. This should be available at your local Sears store or you may order it HERE . The remote takes 2 batteries and the part number is a pack of 2. If you have to buy them separately make sure to get 2 of them.

Thank you for using Manage My Life!

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XX Wade_ -
Sears Technician
July 29, 2011
A:

I purchased a remote control for my craftsman garage opener, but when I programed it, the existing remote control stopped functioning. I tried to re-program the two remote controls at the same time and now the old one is working fine, but the new one is not. what do i need to do to get both to work? Thanks Jaime

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jaime -
November 16, 2011
A:

@Jaime: One remote is bad. Generally, I would say the older one is. The problem is with the radio "language" that the remotes use. They should only "speak" one language and it should be the same if you have the correct remotes. Sometimes a remote will just all of the sudden start using another radio language. The opener can understand that language and work with it, but it is capable of only understanding one radio language at a time. That being whichever remote you last programmed in. Bottom line is you will need to get another new remote to go with the new remote you just purchased. If you've not tried clearing your codes, give that a try. It could just be a coding problem. Hold down the "learn" button until the lights go out. That will render any/all remotes useless. Now program in the new remote, then the old remote. If they both work then all's well that ends well. If you can still only get one or the other to work then you will need to get another remote to work with the new one you just got.

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XX Wade_ -
Sears Technician
November 17, 2011
A:

I have the mini remote 139.53859 that I loved, but I after a while I would have to hit it a few times to get it to work. I had replaced the battery with another and tried to reprogram but it didn't work. I bought new battery and tried it again, but it still doesn't work. I would have preferred living with hitting it several times, but hate using the larger remote. It is possible to have it tested?

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CHERYL -
July 27, 2015
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Q:

Assurelink Compatibility Model #13953971SRT

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your garage door opener. Upon researching model 13953971SRT; the assuralink kit is not showing to be compatible for this model. This model shows to be from 1993 and the assuralink is compatible with units made in 1998 or newer.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
March 25, 2015
A:

Great, thanks for getting back to me 4 days later!!!!! According to Chamberlain, who I was forced to deal with because you guys take forever and most of you are clueless as to the products you sell, it is compatible and I need a new smart wall switch to replace all my manual ones. I also purchased everything I needed elsewhere as again, you guys stock nothing on shelves and personnel are ignorant of products. Adios Sears.

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Louis -
March 26, 2015
A:

Also, I am disappointed to learn that a garage door openers I've purchased in 2000 were actually made in 1993!

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Louis -
March 26, 2015
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Q:

garage door opener

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your opener and do understand your frustration. Glad to help out. Im looking at your model number 139.53971srt and when the trolley begins to have issues moving, this is can be due to an unbalanced door, or out of sync travel limits. I recommend releasing the door at the trolley. Next, push the button and see if the trolley will go to the end of the travel, without the door. If it does, the door track may need lubrication and increase the force slightly. Now if the travel is the same without the door, increase the travel limit. Next, push the button and see if the trolley travels further down. If it did, continue to increase travel limit. However, if the travel did not increase, I suspect the opener is out of sync. Loosen the chain and remove it from the sprocket on top of the motor unit. Remove the cover of the motor unit so you can see the limit switch contacts. Disconnect the power to the opener. Turn the motor by hand until the down travel contact on the limit switch is just touching the center contact. I am sending an image showing the contact in the down position. Position the trolley in the down position and install and tighten the chain. Restore power and run the opener to adjust the down travel and force. Set the force to a light position and test the reversing function by placing a 2X4 under the door. If you don't feel comfortable doing this yourself just click on this link to schedule service:   If you have further questions please resubmit your question for further information.
 
Thank you for choosing Sears PartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
June 25, 2014

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