Model #13953919D CRAFTSMAN Garage Door Opener

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Question and Answers

Q:

Garage door opens without us using remote or keypad. This only happened 2 times in last year, but this time did it 3 times in a row at 3:00a 13953919D Craftsman Garage door opener

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your washer. Upon researching model number 13953919D; the garage door opener would have to receive a signal to open. It could be receiving rf interference. Certain things like LEDs, TVs, radios, cable lines can interfere with the opener. Certain companies testing towers and power lines can interfere with the opener as well.

 Thank you for choosing Sears. We appreciate your business. Have a great day.

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Jeff Wallace Jr -
Sears Technician
May 26, 2015
A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your garage door opener. Upon researching model number 13953919D; the garage door opener would have to receive a signal to open. It could be receiving rf interference. Certain things like LEDs, TVs, radios, cable lines can interfere with the opener. Certain companies testing towers and power lines can interfere with the opener as well.

 Thank you for choosing Sears. We appreciate your business. Have a great day.

Read More
Jeff Wallace Jr -
Sears Technician
May 26, 2015
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Q:

Is it necessary to keep the bbu connected on a Craftsman garage door opener (model 139.53919D)? Can I just unhook it and run the garage door opener without it?

A:

Garage door openers are very convenient. I found a question like yours that I am hoping will help you. I am adding the link below to help you with your question while you wait for your expert response. It may take your expert 24-48 hours. I do hope that this will help you out.

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Marc H -
June 08, 2012
A:

You can just unhook the battery back-up on that model of garage door opener and operate the unit normally without it. If you get to the point where you want to replace the battery, you can order it from this page: Battery for Craftsman Garage Door Opener 139.53919D Battery Back-up . Unplug the garage door opener before replacing that battery. You can refer to the owner's manual for help in releasing that battery cover depending on how it is mounted. Here is a link for the owner's manual on that garage door opener: Craftsman Garage Door Opener 139.53919D Owner's Manual .

I hope that this information helps. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician examine and repair the garage door opener, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
June 11, 2012
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Q:

garage door opener opens by itself

A:

Manage My Life is here to help! An expert will respond shortly to provide you with a detailed answer. It usually takes 24-48 hours to receive a response. Have an awesome day!

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Jackie S -
June 16, 2011
A:

In most cases, when a garage door opens or closes by itself, or when you find your door open, upon returning home, the problem is due to a short somewhere. This short is most likely to be in one of two places: either in one of your transmitters or in the wall button or its wiring. When there is a short in your garage door transmitter, you will often find the garage door is up upon returning home, even though you know you closed the door when you left the house. A short in your transmitter causes a continuous signal to be sent. As you are pulling out of the driveway the garage door closes fully and appears to stop, but as the carriage and arm run past the down limit and hits the header bracket it reverses, and the door begins to open, just as you start driving off down the road. You come home to find the garage door is up, as if someone else had opened your door. The best thing to do to troubleshoot the garage door problem is remove the batteries from your transmitters and try operating the door from the wall button. If the problem is intermittent, you may want to do this for a day or two to eliminate the transmitters as the culprit. If the problem persists, try removing the wall button wire at the motor head to ensure it is not a short in the wire to the button, then try operating the garage door with the transmitters only. If it stops the problem, replace the wires and test the wall button. It is a process of elimination.

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Don -
June 16, 2011
A:

The answer Don sent has good troubleshooting information. Thanks Don.

I am sending you some other possibilities you can check. We have also seen the logic board on the opener that is operating correctly cause another opener to open intermittently. You can disconnect the power to the opener that is working ok to test this.

Intermittent ghost openings on garage door openers is usually caused by radio frequency signal (rf) in the area. Radio frequency confuses the logic board in the opener and it will open or close on its own.

To search for something in your home that might be causing rf, begin by removing the battery from 1 remote. If there is no change put that battery back and remove the other one. Unplug one garage door opener, if there is no change plug that opener in and unplug the other one.

If you have lost or replaced a remote in the past, search through drawers and the couch and chair cushions for the missing remote and remove the battery. These are the most common reasons for intermittent openings.

To determine if the rf is coming from something in the garage or house, turn the house circuit breakers off one at a time. It is not possible to leave some circuit breakers off for several days to test. If you don't find anything causing the short range, you can schedule service and get a Sears technician to check the openers. Sears technicians carry a meter that will find the source of the rf signal.

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Jimmy K -
Sears Technician
June 17, 2011
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