Model #13953670SRT1 CRAFTSMAN Garage Door Opener

  • Rail Assembly
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  • Installation Parts
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  • Opener Assembly
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Question and Answers

Q:

Can only program either keyless remote or remote for garage door - only 1 works at a time 13953670SRT1 Craftsman Garage door opener

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

garage Door opener intermittent 139.53662SRT2

A:

Thank you for the inquiry and for using SearsPartsDirect.com. I am sorry to hear about the intermittent issues you are experiencing with the garage door opener, I know how frustrating that is.

I am suspecting you are having an issue with the logic board in the unit, which acts as the receiving unit from the transmitters (remote controls). It sounds like the receiver (logic board) is just weakened over time and usage. What really leads me to suspect that is due to the fact the wall control (hard wired) works consistently. Since the wall control is fed by wires, it would make sense the logic board is becoming defective and will need to be replaced to solve the issue.

Since this unit was manufactured in or around 1997, I would think a replacement overhead unit would be the most economical choice, as a new logic board will be around $95 and they can be somewhat intensive to install. A whole new unit may run from $150-$200 but would be much easier to install and all the internal componenents would be new, so you wouldn't have to worry about additional mainenance in the near future.

Hopefully this sheds light on the issue you are experiencing. I hope it all works out for you and if you have any further questions or inquiries, please don't hesitate to ask. Thanks for using SearsPartsDirect.com.  

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Jeff Wallace Sr -
Sears Technician
September 11, 2013
Q:

Garage door opener tries but can't open 139.53662SRT2

A:

The Managemylife web site is a good resource to find out what may be happening with your Garage Door Opener. I did some research for you at Managemylife.com and found an excellent article that also has multiple expert answers at the bottom of the web page that addresses the most common questions that have been asked by other members. I hope this will help until your expert can answer your specific question. I attached the link below.

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Anna T -
February 11, 2013
A:

There a few things that might be making it hard for your opener to lift the door.

The most common is a problem with the door balance. Much of the door weight is held by the spring assembly, if those springs are not adjusted correctly then there may be too much weight for the opener to handle. If door weight exceeds a certain amount, the safety systems in the opener will stop opening and close the door again to prevent damage to the opener, the door, or anything that might be caught on the door.

If you release the door from the opener using the release cord you should be able to lift the door to half open by hand and the door should stay at that point if you release it. If not, there is a problem with the door. There could be a bind or drag in the door mechanism or the springs may be damaged or need adjusting. I would recommend a professional address any concerns with the springs as the force involved is high and there is a lot of potential for a serious injury.


 

If the door seems okay, there may be a problem with the trolley or the opener itself. Try running the opener with the door still disconnected. If it moves all the way up now then the trolley should be okay.

If you check your owners manual you will find an adjustment for the "Up Force" which is the safety setting at which the opener stops trying to lift the door. On some of these models the setting is electronic and on some it is a screw mechanism. Check that adjuster is not damaged or the force is not out of adjustment. Follow procedures and cautions in the manual carefully as too high of a setting could do damage to your opener or the door or even lead to an injury.

You may want to check the links below for more information on testing and setting the door opener.

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Desirea -
Sears Technician
February 11, 2013
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