Model #13953609 CRAFTSMAN Garage Door Opener

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Question and Answers

Q:

How I can repair and install the chain ? 13953609 Craftsman Electronic garage door opener

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

Garage door opener will not open after changing out batteries.

A:

I am sorry that you are having some difficulties with the remote on your garage door opener and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your garage door opener troubles while you wait for your expert response.

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Joseph P. -
January 02, 2013
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your garage door opener not working with the remote. We are here to help. I suspect a problem developed with the logic board. I recommend setting the dip switches in a different position. If there is no change, you need a conversion kit or a new garage door opener. The logic board for this garage door opener is no longer available. Therefore, I recommend you purchase a new garage door opener. I provide you a link for that below. I hope this helps.

To purchase a new garage door opener visit sears.com .

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
January 03, 2013
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Q:

garage door remote controls

A:

We have received your question please allow 24 to 48 hours for an expert to answer your question. While you are waiting on an expert to answer your question. You can visit our SearsHomeServices.com website to set services with our Sears team. I attached the link below. Hope this helps!

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Dezeray S -
August 10, 2010
A:

As long as the little dip switches match up that part of it should be fine. The GDO unit having 9 just means to set that 9th one in the middle and ignore it. The other 8 have to be the same on the radio and on the remotes.

I really wish I had a better drawing of your model. I have an old GDO like yours but the radio and everything for it is on the wall control box. Mine failed a few years back and I replaced it with a radio for an automatic gate controller.

Double check and make sure your radio isn't on the wall control unit like mine is. Do you have a wall control on your unit? If so, is it working?

At the end of the day if everything with the radio is in order and the little switches all match up then the radio has died. Because of the age, there isn't a direct replacement for it. You either have to find one and connect it yourself or replace the whole GDO because it's not cost effective to try and bring it up to date.

I use THIS radio on my old GDO unit. And I use THESE remotes for it. I replace my wall control and just put a remote in a holder on the wall to use as a wall control unit. Does the same thing and I never have problems out of it. You can shop around online for those items if you want to go that route.

All you have to do to make that radio work with your GDO is take your old radio out and clip the 2 wires going to it then connect them to the "obstacle" connector on the new radio. They give a very detailed installation manual with. I didn't both to put the antenna outside of the garage. It's connected right to the radio and I have well over 1/2 mile coverage with it.

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XX Wade_ -
Sears Technician
August 10, 2010
A:

By radio, do you mean the garage door openers that are attached to the inside of the garage wall? The three remote controls are all 2"x4-1/4" in size. The large button is 1-1/2" long and the two smaller buttons are each 7/8" long. The ones attached to the garage wall are each 4-1/4" wide by 3" tall. The top half of each one is divided in half, one side with a little light & vacation, the other with a light and "work light" written beside it. The bottom half of these garage units each have a 4"x1-1/4" button that raises and lowers one door. There are white, yellow, red and I think black wires leading from these two switches. These two attached openers still work fine. You just have to be in the garage to use them. Home Depot didn't have remotes to match this opener. Would the remote you mentioned above be something that might work? I don't mean to be stupid, just trying to get out of the doghouse I've put myself in for cleaning the garage.

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Sandra1949 -
August 10, 2010
A:

Nothing stupid about asking questions at all. By "radio" I mean the actual radio device on the GDO unit itself. The hand held devices are the remotes. The remotes I mentioned won't work without the corresponding radio from Linear. Most brands are like that. I did a little more checking around and it looks like the only way to get yours going, without major changes, is to update the logic board and remotes. To do that you will be be very close to the price of a new opener. I cannot fathom what happened to where your remotes just stopped working. Before I gave up on it I think I would call a technician to come have a look at it. There has to be something that we're missing.

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XX Wade_ -
Sears Technician
August 11, 2010
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