Model #13953425SRT CRAFTSMAN Garage Door Opener

  • Opener Assembly
    3 Results
  • Rail Assembly
    3 Results
  • Installation Assembly
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

Reattach wires to garage door opener sensor plug

A:

Good morning.... We've all done something like forgetting how wires go back into a plug or something like that.... I used your model number and went to Sears Parts Direct.com and located a parts breakdown of your unit. You might be able to get some information from the images there or from an associate. When you click on the link below, within 10 seconds, a box will appear inviting you to chat. The associate will be happy to offer assistance and help you. If neither of these are helpful, you will be hearing from an expert within the next two business days with a more detailed answer. I hope this helps you and have a nice day.

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Henry -
December 09, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the garage door opener. I looked at the image you submitted. I have not seen this type of connector. If this connector joins the wires from the sensor to the wires going to the opener, you should be able to just use wire nuts to connect the wires. To do this you need to strip the insulation back on each wire. Then match the white wires and twist them together and secure with a wire nut. Next, Twist the other two wires together and secure with wire nuts. Then check the operation.

I hope this is helpful. If you need further assistance, please reply below with more details.

Thank you for using Manage my life. Mark

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Mark T -
Sears Technician
December 10, 2012
A:

This plug is connecter to the ends of the wires that come from the garage door opener The plug is pushed onto 2 pins on the sensor to make the connection. I used butt splices to do the job. I squeezed 2 butt splices onto the pins on the sensor and squeezed the wires that were in the plug to the other ends of the butt splices. It was a little tricky because I had to squeeze the butt splices and then push them on the pins on the sensor because the was no room to do it when they were on the pins. I then coated the whole connected with silicone. I'm back in business again. Larry

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Larry -
December 10, 2012
A:

I meant to say that I then coated the whole connection with silicone. I did that to keep everything stable. Larry

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Larry -
December 10, 2012
A:

Larry,

I am glad to hear you have the opener up and working again. I am sure other users will find this information useful.

Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
December 11, 2012
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Q:

Remote garage door opener will open garage door but will not close garage door.

A:

The Managemylife web site is a good resource to find out what may be happening with your Garage Door Opener. I did some research for you at Managemylife.com and found an excellent article that also has multiple expert answers at the bottom of the web page that addresses the most common questions that have been asked by other members. I hope this will help until your expert can answer your specific question. I attached the link below. Have a great day!

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Alina -
September 22, 2012
A:

Thank you for submitting your question. If the door will open with the remote but will not close with the remote, please check your safety sensors. The garage door opener will not allow the door to come down if there's an issue with the safety sensors, even though it allow it to go up. You'll want to make sure the safety sensors are properly aligned to one another and that they both have steady LED lights shining in both of them. Also, check the back of the motor unit to see if there are any blinking LED lights. The blinking LED lights will be providing you an error code if there's an issue with the system. The error code information is provided in the image below. I hope this helps. Please reply back to this thread if you require further assistance with this repair. Thank you for using Manage My Life.

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Tykara -
Sears Technician
September 24, 2012
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Q:

How do I program my remotes to my garage door opener?

A:

Programming remotes can take some patience, but with the correct instructions it can be done with ease. While an expert responds to your specific model, I am providing a link on another garage door opener with dip switches. Hope this helps, thanks for your patience.

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Anna T -
July 09, 2012
A:

Sorry, I am providing the correct link.

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Anna T -
July 09, 2012
A:

Thank you for submitting your question. The information Anna provided you with is good information for programming the remotes to your unit. I hope this helps. Please reply back to this thread with more details if you require further assistance. Thank you for choosing Manage My Life.

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Tykara -
Sears Technician
July 12, 2012
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