Model #13953415SR CRAFTSMAN Garage Door Opener

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Question and Answers

Q:

I am trying to find dipswitch number for a garage door opener 13953415SR

Q:

garage only opens about 10'' 13953415SR Craftsman Sears electronic garage door opener

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Craftsman garage door opener model 13953415SR.  I am so sorry the door will only close a few of inches. I know you want to get this resolved quickly so you can secure your garage. I will be happy to help you with this. I have included the link below for you to view the owner’s manual online, in case you don’t have a copy.
 
 
There are a few issues that can keep the door from closing or staying closed. If the lights flash when the door comes part way down and then reverses, you will need to check the Safety Sensors. Also check the wires for loose or burnt connectors. Test to see if the door is balanced. I have included a link to our manufacturer’s instructions on how to test that. If the door fails the balance test you will need to have a qualified technician balance the door for you. This is not a do-it-yourself type of repair.
 
 
If the door is balanced, then you may need to adjust the door limits and force. With the change in seasons, they need to be adjusted periodically. Follow the instructions in the manual on this. To help you further diagnose this issue, I have included a link to a video for you to watch about the garage door not closing.
 
 
I have also included a link to our troubleshoot guides.
 
 
I hope this answers your question. Thank you for choosing Sears, we appreciate your business.
 

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Rachel Morgan -
Sears Technician
May 12, 2015
Q:

Need replacment wall cotrol unit for part 41A3472 for model garage opener 139.53415SR 139_53626SR or 139_53415SR

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your garage door opener and I do understand your frustration. Glad to help out. I'm looking at your model number 13953415sr and usually if the opener is opening and closing on its own is because its picking up frequency from somewhere. The radio frequency confuses the logic board on the opener and can cause it to open and close intermittently. There have also been a lot of issues and cases with the air force bases interrupting garage door opener frequencies. The resolve for this issue is to replace the unit itself or the logic board for the unit. This will put the unit on a different frequency from the one it's on.. Make sure there are no other remotes lying around somewhere that could be being pressed by something (maybe a remote in a drawer). Once all the remotes are accounted for if the problem still exists take the batteries out of the keypad device outside. If the problem still exists after that, take the wires to the inside wall control off on the back panel of the opener. If the batteries are removed from the keypad ends the problem then the keypad is the problem. If the wires removed from the inside wall control ends the problem then the wall control is bad. If neither of those changes anything, take the batteries out of any remotes you have and see if the problem goes away. If it does not then the logic board is failing and should be replaced. Here is a link for a video that may help with additional troubleshooting. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
December 20, 2014
A:

Hello - A couple questions. My garage door opener has a learn button and the remotes have the DIP switches. Can I assume changing the DIP switches does not impact the frequency? Also - my main problem is that I tried all the suggestions. I pulled the battery from the keypad - still happened. I had all the remotes accounted for - still happened. I changed the dip switch configuration on the remotes - still happened. I even disconnected the wall control unit and it still happened we thought so it is possible the logic board is failing. But to be safe I tried to order a new wall control - 41A3472 - but this part is discontinued. The replacement sent was 41A4086A. But mine has a four wire hookup and the new only two wire hookup. Can it still be used by only hooking up the red and white (so the yellow and black would not be used)? If I need a new logic board - are those still available and will my current remotes still work? Will I need to reprogram everything or just have the logic board learn the existing dip switch configuration. Thank you kindly

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Thomas -
December 23, 2014
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