Model #11931012790 KENMORE Vacuum, Upright

  • Filter Bag Housing And Handle
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Question and Answers

Q:

kenmore vacuum

A:

The smell of burning rubber is unpleasant and usually has me looking at the belt. I located a similar question that may help while you wait for the expert to review. I hope this helps.

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Barbara -
September 29, 2012
A:

Hello Mark,

I would like to assist you with your vacuum. If there is a burning rubber smell, that would lead me to believe that the vacuum has it's roller brush jammed with debris. The roller brush is connected to the motor with a belt and if it is jammed, the belt can drag the motor down and a burnt rubber smell is common. Do not run the vacuum until you can verify the issue, if the motor is ok now, continual use without repair will damage it. Be sure to unplug the vacuum prior to diagnosing or repair. remove the cover over the roller brush and inspect it for any debris that is causing it to be jammed. Hair and string are very common issues. You should be able to turn it by hand without too much resistance.

Please let me know if there is anything further that I may assist you with.

Jerry C

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Jerry C -
Sears Technician
October 01, 2012
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Q:

Can you help me find a brush for my vacuum?

A:

I know how important it is to have the correct parts for your vacuum cleaner to make sure they will fit. I did some research and I was able to find a link in where you can enter your model number and a parts list diagram will pop up. I hope this helps in finding your part, while you wait for your expert response.

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Joseph P. -
July 04, 2012
A:

Thank you for submitting your question. You didn't state what brush you needed. I assume you're referring to the agitation brush. That brush is part number 5010KN priced at $31.99. You can order this part from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if I can assist you with anything else. Thank you for choosing Manage My Life.

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Tykara -
Sears Technician
July 07, 2012
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