Model #11655914503 KENMORE Attachments (Vacuum)

  • Power-mate
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Question and Answers

Q:

Power-mate power problems 11655914503 Kenmore Power-mate

A:

Thank You for choosing Sears PartsDirect.com. It is unfortunate to hear that you are having issues with your vacuum and do understand your frustration. Glad to help out. Im looking at your model number 11655914503 and the powermate and the wand are connected with a wire harness that with time begins to break the wire with the movement. it is item 14 in the powermate section. Take apart the handle to inspect the wiring harness connector that connects the handle leads to the wand leads.  The wiring harness connector is supposed to be secured from moving back and forth by two thin plastic tabs molded into the handle. If these tabs had broken off, it will allow the connector to slide back making a poor connection.. You was able to secure the connector by wedging in a small piece of wood behind the connector to keep it from slipping backwards and causing a loose connection. This has solved other customers intermittent power problem. I hope this information helps with yout troubleshooting. If you have further questions please resubmit your question for further information.
 
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SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.
 
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Sherman_G_Wallace -
Sears Technician
July 14, 2014
Q:

How do I change the belt on the beater bar 11655914503 Kenmore Power-mate

A:

I know that it can very difficult to have issues with your vacuum. The image below will provide the directions on how to replace the belt. If you don't feel comfortable doing this yourself, please click on the link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using ManageMyLife.com.

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AnneJ -
Sears Technician
August 18, 2013
Q:

Kenmore Powermate intermittent power problem

A:

I am understanding that you are having issues with the vacuum you stated power problems? The one thing that i would suggest is to place further detailed information, whats the power problems? Does it turn off, does it have less power in certain locations. Please provide this information so that way the expert can provided specific and detailed information for you, just add to this thread.

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celene -
February 25, 2011
A:

The cannister portion of the vacuum is fine, but the powermate or carpet cleaning portion of the vacuum looses power off and on as you push it around. I think the power cord is bad but not sure. Thanks -

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Anonymous -
February 25, 2011
A:

You could have a problem with the power control board in the handle (KEY 3 in the first image below). You could also have an intermittent wiring connection problem. The second image shows a wiring diagram for a similar model of vacuum cleaner. The wiring on your vacuum cleaner may not be exactly like that model but it should be similar. You can unplug the vacuum cleaner and check the wiring connections using the wiring diagram below as a guide. You could have a problem with the terminal cover wiring shown in the third image. I recommend that you check that issue as well. Your vacuum cleaner may look slightly different than the one shown in the third image but the basic procedure for accessing the terminal cover is likely the same. These tips may help you determine the cause of your problem with the Powermate in the vacuum cleaner. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
February 28, 2011
A:

In my case, power to the powermate was intermittent -- it would stop and go -- I suspected a bad connection. I took apart the handle to inspect the wiring harness connector that connects the handle leads to the wand leads. As it turned out, the wiring harness connector was supposed to be secured from moving back and forth by two thin plastic tabs molded into the handle. These tabs had broken off, allowing the connector to slide back making a poor connection.. I was able to secure the connector by wedging in a small piece of wood behind the connector to keep it from slipping backwards and causing a loose connection. This solved my intermittent power problem and the powermate now runs flawlessly.

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stillgary -
October 04, 2011
A:

Hello Stillgary. Thanks for letting us know what you found and how you fixed it. That can help other readers.

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Lyle W -
Sears Technician
October 05, 2011
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