Model #11653912300 KENMORE Attachments (Vacuum)

  • Power-mate
    3 Results
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Question and Answers

Q:

part needed 11653912300 Kenmore Power-mate

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about a part for your Kenmore vacuum cleaner. I am so sorry the part that connects the hose to the canister has broken. I will be happy to help you with this. The model number you provided is for the Powermate. It does not include the hose assembly. The hose is listed under the canister model number, which is slightly different from the Powermate. I have used the model number 11623912300 to find the hose assembly. 
 
The hose assembly has a connection pipe at the end furthest from the handle. The pipe is the part that snaps into the canister. That part is available as a separate piece. I have included the link below to order the part.

SAFETY WARNING: Disconnect the power supply before beginning your repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 
 
You may find it easier to simply replace the handle and hose assembly. It arrives ready to use. I have included that link for you also.

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
April 04, 2015
Q:

Agitator model 11653912300 Kenmore Power-mate

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com
 
I am sorry and do understand your frustration when having trouble getting parts for the vacuum.
 
Glad to help out.   Im  looking at your Kenmore Vacuum model number 11653912300.
 
To get this corrected for you.  Please call our Sears Customer Care team.   Let them know you received the wrong part so they can credit it for you and order the correct part so that they may give you free shipping and handling.
 
 
Please "RESUBMIT YOUR QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry L -
Sears Technician
June 06, 2014
A:

Thank you for your reply, but it isn't very helpful. I've already spoken with Customer Care and they have no idea why there is a difference. I need somebody to look into why the part you have in stock is not the part that actually fits that model Powermate. Either there's been a mistake or your manufacturer made a change and didn't tell you. In the meantime, my agitator has a burned out bearing and I need to replace it.

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Jon Hanna -
June 06, 2014
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Q:

How to replace Kenmore vacuum service terminal cover in wand. 11653912300

A:

 
Thank you for choosing Sears Parts Direct. I can certainly assist you in locating the instructions to remove the terminal cover from your vacuum. I did look into the model number you have provided and I do apologize I will need the model number off of the canister and not the power mate. Once I have the model number of the canister I will be able to get you information on how to take your unit apart.

Thank you for your understanding. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.
 
 
If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
May 08, 2014

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