Model #11636922502 KENMORE Vacuum, Upright

  • Nozzle
    3 Results
  • Dust Compartment And Motor
    3 Results
  • Handle
    3 Results
  • Attachment
    3 Results
  • Dust Bin
    3 Results
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Question and Answers

Q:

Kenmore Vacuum Cleaner

A:

The vacuum cleaner making noise can really cause some concern and I am sorry for the inconvenience. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
March 04, 2013
A:

 Thank you for your question.

 I am sorry you are having a problem with the vacuum. This unit has two motors. First, we need to determine if the noise is coming from the agitator motor or the vacuum motor. I recommend turning the unit on in the floor mode. If the unit is not making the noise, turn the unit on to carpet mode. If it starts making the noise the problem is in the agitator. The problem could be something is wrapped around the agitator causing the noise. The image below has the instructions for taking the agitator out for inspection. Just click on the image to enlarge it. If the unit makes nose in the floor mode the main motor is the problem. I suspect something is in the blower wheel. The image below also has the instructions for accessing the main motor.  If you need parts for the vacuum you can order them from the following link. Parst for  kenmore Vacuum Cleaner 116.36922502

I hope this is helpful.  Please let me know if you need further assistance.    Thank you for using Manage my life. Mark 

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Mark T -
Sears Technician
March 05, 2013
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Q:

Kenmore Upright Vacuum model 11636922502, hose do I open to clean hose unit part kc84pchdzv06?

A:

When it comes to learning how to use your vacuum owner's manuals are the best things to turn to. I have found your owner's manual in the Manage My Life website. I have attached the link below. Hope this helps!

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Dezeray S -
September 20, 2011
A:

Thank you for your question on cleaning the vacuum cleaner hose.

You will have to remove the screws that secure the hose assembly to the back of the dust compartment if the hose is plugged. Then you can stretch it out and remove the blockage.

Usually though the blockage will be in the elbow that the hose attaches to on the nozzle.

I would suggest that you remove the hose from the nozzle and examine the tube for any blockage.

If some cases you may need to turn the unit over and remove the screws for the agitator cover and remove the roller brush to gain access to the dirt passage tube to get it clean.

Please let me know how is goes and we can continue to troubleshoot if needed.

Sam A.

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Sam A -
Sears Technician
September 22, 2011
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Q:

My Upright Vacuum Cleaner is not working?

A:

Keeping the house clean can seem almost impossible,especially during the holidays. I'm sorry you are having difficulties. I did some research at managemylife.com and found an expert answer to a similar question that may be helpful until your expert can respond. I have attached the link below. Happy Holidays!

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James -
December 28, 2010
A:

Thank you for your question.

Not having you vacuum working can be very inconvenient.

It sounds like the air flow tube is plugged in the roller brush area. That is why when use the above floor hose you have to unplug it from the base.

  • You will need to turn the vacuum cleaner over and remove the screws on the underside of the roller brush and remove the base plate and remove the blockage in the accordion tube behind the roller brush.

I hope this will help.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
December 29, 2010
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