Model #11636622500 KENMORE Vacuum, Upright

  • Nozzle
    3 Results
  • Dust Compartment And Motor
    3 Results
  • Handle
    3 Results
  • Attachments
    3 Results
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Question and Answers

Q:

My vacuum won't turn on.

A:

I know that it can be very inconvenient for you not to have your vacuum working properly. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Yadira B -
October 30, 2012
A:

Thank you for your question on the vacuum cleaner shutting down while using it.

If you have checked the power cord for any breaks, or cuts in cord, and the cord checks okay, then the circumstances tell me that the motor controller board has likely failed.

If you feel comfortable taking the vacuum apart you can replace the motor control board.

In order to get to the control board you will need to remove the front half of the dust box to get to the motor and controller next to the motor.

You will need to remove the cover and filter bag and then remove about 11 screws to separate the front of the dust box with the back half.

Once you get that removed you can open the secondary cover over the motor and control board. You will need to remove and attach the wiring for the control board and re-assemble the vacuum.

Control board for vacuum cleaner model 116.36622500 .

If you do not feel confident repairing this problem yourself, then you can have it repaired by a Sears technician. Here is a link that will provide the nearest drop-off locations: Sears Home Services .

Please let me know what you have discovered.

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Sam A -
Sears Technician
October 31, 2012
A:

Thank you for the information. My brother told me that I should inform you that the "on/off" switch no longer lights up. He said that is important because maybe the "on/off" switch no longer works. Sorry for the extra information, but before I start taking the vacuum apart, I need your opinion as to where to start.

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Joe -
October 31, 2012
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Q:

Repairing Kenmore Progressive agitator square extension

A:

Having to repair a vacuum can be quite a challenge. I have taken the time to research on the Manage My Life website and have found some information that you may find useful. While you are waiting for an expert to reply i have provided a link below if you would like to take the time to view. Hope this is useful information.

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Priscilla V -
January 03, 2011
A:

I am attaching a picture of the agitator and cap in question. Please note the cap (pictured right) that is detached from the agitator. The degradation of the rim is from the 4 o'clock position to the 6 o'clock position. It seems that I should be able to reduce the width of the plastic ring in the agitator cap and insert and adhere a metal ring into the space in order to provide a more durable edge to prevent the cap from jumping the rim.

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Anonymous -
January 03, 2011
A:

Thank you for your question.

I can understand not being able to use your vacuum because of the melting problem.

From my experience this has happen because debris has wrapped around the roller brush bearing and caused it to over heat and the friction has melted the brush housing on the nozzle housing and lower plate. With the constant tension from the belt and the friction and deformed the roller brush retainers.

  • To repair this unit I would replace the nozzle housing and the lower plate and the roller brush and belt.

The part numbers for the nozzle housing is; KC01ACRDZYU6 the lower plate;KC27ACKPZV06 the roller brush;KC84RCKPZ000,belt is;4369591. These parts should make the vacuum as good as new.

I hope this will help.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
January 04, 2011
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