Model #11627814702 KENMORE Vacuum, Canister

  • Vacuum Cleaner
    3 Results
  • Powermate
    3 Results
  • Attachments
    3 Results
  • Hose
    3 Results
  • Cord Reel
    3 Results
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Question and Answers

Q:

Inserting swivel into Powermate 116.57814702 11657814702 Kenmore Powermate

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the instructions for the swivel on the powermate. 

I have attached the instructions to remove the powermate cover to get access to the swivel.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the unit before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
August 17, 2015
A:
Natasha12 -
Sears Technician
August 17, 2015
A:

Natasha 12 answered but described the installation of the WRONG swivel. I am NOT referring to swivel part # KC92PBZTZV06 "connection pipe" used on the HOSE for the referenced vacuum cleaner/Powermate. I am referring to the swivel IN THE Powermate UNIT ITSELF. Please refer to the POWERMATE parts list shown in the Repair Parts List for vacuum cleaner Model # 116.27814702 and 116.27815702 and is the parts list for the vacuum cleaner Powermate # 116.57814702. Refer to Powermate Model 116.57814702 exploded view of parts showing all the parts of the Powermate, all the parts numbers, the illustration number of the parts in the Powermate parts illustration, and the name of each part. The question is, how do I install the Swivel, part number KC92PCREZ000, illustration #15, into the Powermate Lower Plate, part number KC03RBZT1V07, illustration #38. It appears as if this will take some force and I don't want to break any components.

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Edward -
August 23, 2015
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Q:

How can I fix the electrical problems on my Kenmore Vacuum Cleaner?

A:

I know how important it is to have a good working vacuum cleaner in the home so that you can keep your rug nice and clean. While you are waiting for your expert answer, I did manage to find a link that will provide you with some good information to help you with your question. I hope my link is useful.

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Joseph P. -
June 08, 2011
A:

Thank you for your question.

I can understand you concern with your vacuum cleaner not working correctly.

The second problem you have listed sounds like an intermittent connection between the power mate connections on the end of the wand all the way up the handle to where it plugs into the handle control.

One way to isolate the problem is turn the vacuum on and pull and push on the different locations where the wands plug in at the top and bottom. You will usually find the bad connection location this way.

As far as the poor suction make sure the suction control ring just below the handle is closed.

The first problem with the on/off switch is the most likely problem with the control not working on bare floor mode and will need to be replaced.

If you feel comfortable with taking the handle apart to get to and replace the switch I can help you with that.

There is one screw at the heel of the handle on top that you can remove and then lift up on the top cover for the switch and pull forwarded to release and gain access to the switch.

There are a number of pieces like the switch knob and the slide speed control knob you will need to observe how they are installed as you take it apart.

The part number for the handle switch is: KC87GBZPZ000 and you can order it from: Sears Parts Direct .

Please reply after you have checked the vacuum and I will be glad to help you further.

Thank you for using Manage My Life.

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Sam A -
Sears Technician
June 09, 2011
A:

Sam A: Thank you for your suggestions. My intermittent connection was caused by moving the hose near the top by the handle. The power became continuous after I moved the hose around and pushed it in, but at some point smoke came out at the connection at the top of the wand. The poor suction may have been from the intermittent connection. I took the handle apart. Must I solder a new switch into the PC board? Is the solution to replace the total hose assembly and does it include the handle and switch? When I first contacted Manage My Life, I was told the hose assembly costs $115.30 + shipping. Is there a cheaper alternative? By the way, the hose is a little out of round near the handle. Please advise. Thanks.

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Anonymous -
June 10, 2011
A:

Sam A: Please respond to my answers to your 6/9 questions. I'm eager to get a resolution Thanks, Ron

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Ron -
June 14, 2011
A:

Thank you for the update. I apologize for not responding. Every now and then the responds massager is not working again like this week. There is a connector at the top of the wand that you will need to check and if that is okay the you will need to split the handle to see if a wire is bad in the handle harness. Usually it is at the plug-in connection at the end of the handle where it plugs into the top of the wand. You will need to check with a meter if you have one the connection at the end of the handle to see if you have a consistent 120 volts at the prongs when you operate the switch and the vacuum plugged in. You can also check the hose wiring with a meter for continuity through the hose after unplugging it from the canister. In the handle the wire connectors are just a push in fitting and you will have to split the handle to check the wire harness for burned or open wires. If you think it is in the top of the wand where the handle makes the connection there is a ribbon strip inside the telescopic wand that could be the problem also. To take the wand apart, locate the two push in clips on the back side of the slide button and pull them out with a flat bladed screw driver. One on each side. Then push the plastic housing up the metal want to release the tab at the top. You will then have access to the short connector between the ribbon and the handle socket. It has the pins on one end and the ribbon strip plugs into the other. You can check this link with a meter for resistance ohm reading. If you need this part it is, 8191782. If you discover that the hose wiring is bad I do not know of any cheaper replacement. I hope this will help with your vacuum repair. Sam A.

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Sam A -
Sears Technician
June 14, 2011
A:

Hello Sam A, Since I found a bad wire in the hose, I ordered the entire hose assembly for $115 + shipping, received it and the sweeper seems to run fine. However, could I have bought the hose only ($35.00) and installed it? I couldn't see how the bottom connector came apart. Maybe the switch was O.K. ? I was uncomfortable checking it with the power on after I found the bad hose. Please respond. Thanks, Ron

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Ron -
June 21, 2011
A:

Thank you for the update and I am glad that you have the vacuum working. I would have given you those instructions so you could have done it yourself. I want to thank you for all you hard work in this project and I hope to serve you again. Sam A.

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Sam A -
Sears Technician
June 22, 2011
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Q:

How do I replace the prongs in the wand of my Kenmore vacuum cleaner model 116.27814702?

A:

The image below shows the basic procedure for replacing the terminal cover (prongs) in this type of vacuum cleaner. Although your vacuum cleaner may be slightly different than the one shown below, the procedure should be the same. There are some models where the terminal cover cannot be removed and replaced even though the part is listed in the parts diagram. In this situation, the entire wand assembly would need to be replaced.

To replace the female end of the connection in the handle, you will need the wire harness part number KC37GBZRZV06. Remove the screws from the side of the handle to separate it and access this part for replacement.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician
July 13, 2009
A:

TO: MMH EXPERT_LW Thank you soooo much. With your help I was able to fix it! :)

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lyball -
July 13, 2009
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