Model #11620012001 KENMORE Vacuum, Canister

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Question and Answers

Q:

Removing Canister Vacuum Hose 11620012001 Kenmore Canister vacuum cleaner

A:

Thank you for choosing Searspartsdirect.com and being a valued member. I can certainly assist you in locating the instructions to remove the canister hose on your vacuum.

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Two small pocket sized flat bladed screw drivers seem to work the best. I will send you some pictures on how to change the swivel.

  • Remove the swivel and hose from the vacuum.
  • At the swivel end look for the plastic mold lines on both the rubber cuff and the elbow of the swivel.
  • Once you locate those insert your flat bladed screw drivers into the swivel groove at the mold seam lines and pry under the cuff and slide the screw driver back under the cuff about 1 1/2 inches to release the locking tab for the cuff on both sides of the swivel.
  • Once you have this done you should be able to slide the cuff up the hose and expose the wire harness and how they lay in the holders. Make note of the wire harness routing so you can install them the same way on the new swivel assembly.
If you do not get them correctly, the cuff will be very difficult to get to slide up and lock.
  • You will now see the locking tab on the swivel that hooks onto the corrugated hose, Flex to release and remove the swivel from the hose.
Re-assemble in reverse order.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.b 

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Natasha12 -
Sears Technician
October 29, 2014

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