Model #11097721701 KENMORE ELITE Residential Dryer

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Question and Answers

Q:

Front Load HE 5 Dryer not heating 11097721701 Kenmore Elite Residential dryer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your dryer will not heat. 

I have attached the information to test the parts for heating. You will need an ohm meter.



Gas Valve:

Measure resistance of the following terminal:
  1. Valve 1 terminal
  2. Valve 2 terminal
  1. Resistance value : > 1.5kg ~
  2. Resistance value :> 1.5~2.5kg
Measure resistance of terminal to terminal ignitor- Resistance value : 100~800Ω

Measure resistance of terminal to terminal: Thermostat
  1. Open at 203 ± 7°F (95 ± 5°C)
  2. Close at 158 ± 9°F (70 ± 5°C)
  1. Resistance value ∞
  2. Continuity < 1Ω

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 12, 2015
Q:

My Dryer is squeaking badly on and off. If you are facing the dryer it seems to be coming from the bottom left area below the drum. Any ideas? 11097721701 Kenmore Elite Residential dryer

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Kenmore Elite dryer model 11097721701. I am so sorry it has started squeaking. I know it is worrisome that something maybe seriously wrong. I am sure you want to get this diagnosed and fixed quickly. I will be happy to help you with this.

 

Internal parts of a dryer can wear down over time and begin slipping. When a part like the belt, the support rollers or the pulley starts to slip, it can make a very loud squeaking noise. It sounds like that may be the issue with your dryer. In this case, I recommend you start with the dryer repair kit. It will include all of the parts that can wear. The kit will save you over buying the parts individually and since you have to open the dryer to diagnose and make the repair, it is a good idea to replace all the wear parts while you have the dryer open. Another advantage is the kit comes with instructions whereas the individual parts do not. I have included the link for you to view and order the kit.

Repair Kit for Kenmore Elite Dryer Model 11097721701

I hope this answers your question. Thank you for choosing Sears, we appreciate your business.

 

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Rachel Morgan -
Sears Technician
November 15, 2014
Q:

changing the idler pulley 11097721701

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014

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