Model #11097581120 KENMORE Residential Dryer

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Question and Answers

Q:

Kennmore gas Dryer will not heat. 110-97581120

A:


Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your dryer will not heat. 




If the igniter is not glowing you should check the power to the burner assembly. There will be 120 volts ac at the harness usually blue and black wire. If there is voltage then check the igniter, with it unplugged you should read continuity. If it shows open continuity replace the igniter. If you are not receiving power to the burner assembly you will need to test the thermostats and thermal fuse. 


GAS DRYER:
1. Unplug dryer or disconnect power.
2. Remove the toe panel to access the thermal components. See figure 14, page 10.
3. Perform TEST #3b, page 8. If the
thermal fuse is OK, go to step 4.
4. Perform TEST #3c, page 8. If the
thermal cut-off is OK, go to step 5.
5. Locate the high limit thermostat. See
figure 11. Measure the continuity
through it by connecting the meter
probes on the red wire and blue wire
terminals.
? If there is an open circuit, replace the
high limit thermostat and thermal
cut-off.
? Otherwise, go to step 6.
6. Perform TEST#3d, page 8. If this is OK,
replace the machine control electronics.

TEST #3a Exhaust Thermistor
The machine control electronics monitors
the exhaust temperature using the exhaust
thermistor, and cycles the heater relay on
and off to maintain the desired temperature.
Begin with an empty dryer and a clean lint
screen.
1. Plug in dryer or reconnect power.
2. Start the Timed Dry cycle.
3. If after 60 seconds, F-22 or F-23
flashes in the display and the dryer
shuts off, the thermistor or wire harness
is either open or shorted.
? Unplug dryer or disconnect power.
? Check wire connections at the
machine control electronics and
thermistor.
? If wire connections are good, remove the two wires from the thermistor and replace the thermistor.
? Plug in dryer or reconnect power.
4. If F-22 or F-23 does not flash in the
display, the connections to the
thermistor are good. Therefore, check
the exhaust temperature value at any or
all of the temperature levels in
question, using the Timed Dry cycle,
and the following process:
Hold a glass bulb thermometer capable
of reading from 90° to 180°F (32° to
82°C) in the center of the exhaust
outlet. The correct exhaust
temperatures are as follows.
Attached to thread. 
5. If the exhaust temperature is not within
specified limits, remove the P14
connector, then measure the resistance
between P14-3 (red-white wire) and
P14-6 (red-white wire) at the connector.
See figure 17, page 10 for connector
location; and Accessing & Removing
the Electronic Assemblies, page 10.
NOTE: All thermistor resistance
measurements must be made while
dryer is unplugged or disconnected
from power.
The following table gives temperatures
and their associated resistance values.

TEST #3b Thermal Fuse
ELECTRIC DRYER: The thermal fuse is
wired in series with the dryer drive motor.
GAS DRYER: The thermal fuse is wired in
series with the dryer gas valve.
ALL DRYERS:
1. Unplug dryer or disconnect power.
2. Access the thermal fuse by first
removing the toe panel. See Removing
the Toe Panel, page 10; and for thermal
fuse location see figure 11, page 7.
3. Using an ohmmeter, check the
continuity across the thermal fuse. See
figure 11 for location.
? If the ohmmeter indicates an open
circuit, replace the failed thermal
fuse.
TEST #3c Thermal Cut-Off
If the dryer does not produce heat, check
the status of the thermal cut-off.
1. Unplug dryer or disconnect power.
2. Access the thermal cut-off by first
removing the toe panel. See Removing
the Toe Panel, page 10.
3. Using an ohmmeter, check the
continuity across the thermal cut-off.
? If the ohmmeter indicates an open
circuit, replace the failed thermal
cut-off and high limit thermostat. In
addition, check for blocked or
improper exhaust system, or failed
heat element (electric dryer).

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

Read More
Natasha12 -
Sears Technician
November 25, 2014
Q:

Dryer shuts off in auto dry cycle 11097581120

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner. Have a great day!

Read More
Alina -
January 05, 2013
A:

Thank you for your question and I understand your concern.

The symptom you have does not make any sense. If the dryer will operate and complete the Timed cycles, it should also complete the Auto dry cycles. It should also restart too. The only difference in the two cycles is that the timer motor will only have voltage applied to it when the operating thermostat opens/when the dryer reaches operating temperature and burner shuts off. It the dryer will restart in the Auto Dry, nor timed dry, then the motor could be overheating and shutting off on the thermal overload inside the motor. Once the motor cools down and the thermal overload resets, the dryer would start.

I suggest calling a service technician to properly diagnose and repair your dryer. Uou can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Read More
Joey S -
Sears Technician
January 07, 2013
See more answers
Q:

Dryer shuts off in auto dry cycle 11097581120

A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner. Have a great day!

Read More
Alina -
January 05, 2013
A:

Managemylife.com is always a great resource to find the answers to just about anything. Your expert will research your question and respond within two business days but usually sooner. Have a great day!

Read More
Alina -
January 05, 2013
A:

The dryer must heat for the auto cycle to advance. If the dryer doesn't heat then the timer sill stall before the end on the automatic cycle. The diagram below may be helpful to you. One thing to do first is to check the orange wire is connected up top by the timer and below where it ties in with the wire going to the gas valve. If the orange wire is okay then the problem is likely the timer contact. I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
January 06, 2013
See more answers

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