Model #11097575100 KENMORE Residential Dryer

  • Top And Console
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  • Bulkhead
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Question and Answers

Q:

How to disassemble dryer to install door latch kit?

A:

Dryer door latch repair does seem like it would be a good do-it-yourself project. While you wait for the expert to review your model, you might check a similar question below.

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Barbara H. -
September 22, 2011
A:

Thank you for your question.

I will be happy to assist you with replacing the door latch and strike. If you have not ordered the latch yet, you can do so from our parts website: Sears Parts Direct . Once you have the kit click here to watch a video on how to replace it.

If you run into any problems please reply below if you need further assistance.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
September 26, 2011
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Q:

I have a Kenmore gas dryer. I need troubleshooting information and/or a product manual as the machine runs but does not heat.

A:

I know how important it is to have a good working dryer in the home so that you can dry your freshly washed clothes. While you are waiting for your expert answer, i did manage to find a link that will provide you with some good information to help you with your question. I hope my link is useful.

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Joseph P. -
June 25, 2011
A:

Thank you for your question and I understand your concern.

The ignitor must glow before the gas valve solenoids will attempt to open and let gas flow to the burner. There are several components in the circuit to the igniter that must have continuity in order to complete the path of voltage to the igniter.

  • Timer (must close Black to Red)
  • Hi limit thermostat (key#34)
  • Operating thermostat (key#41)
  • Thermal fuse (key#39)
  • Flame sensor (key#9)

I added an image of the wiring diagram and I traced the voltage circuit in Red and the Neutral in green. I circled the components in black which must measure continuity or it will not have a complete path of voltage to the igniter. Be sure to disconnect the wires from the component before testing it for continuity with an ohm meter. Note: Disconnect the power cord from the power source before servicing your dryer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
June 27, 2011
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Q:

when drying cycle is complete dryer stops but continues on to next cycle and starts up again

A:

when drying cycle is complete dryer stops but continues on to next cycle and starts up again

You did not indicate whether this problem is occurring in the timed or automatic drying cycle. If the problem is happening in the automatic cycle, try running the dryer in a timed cycle to see if the dryer shuts off properly. If it does, then you could have a shorted moisture sensor or a failed electronic control board that is preventing the dryer from finishing the cycle.

If the washer starts with out you pushing the start button then he may have a shorted push to start switch or door switch. The short will cause a back current to continue to run through the timer. This will cause the timer to advance after the end of the cycle.

If neither of the above conditions are happening with your dryer it could possibly be a timer issue.

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Alyse C. - Personal Solutions Manager -
Sears Technician
January 03, 2010

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