Model #11097573100 KENMORE Residential Dryer

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Question and Answers

Q:

Hi, I have a question concerning my gas dryer. Thank you for your assistance

A:

When it comes to appliance not working properly it can be really frustrating because we think about all the problems that come with it. While you are waiting on an expert to answer your question, you can visit Sears Home Services website to set service with a Sears technician to fix this problem. I have attached the link below. Have a nice day!

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Dezeray S -
October 03, 2011
A:

Thank you for your question and I understand your concern.

Your gas dryer does not have a heating element. It has a glow bar igniter that must have voltage supply of 120 volts in order to glow red. If the glow bar is not glowing red then it could be broken or it may not have the voltage needed in order to glow because of one of the following component failures:

  • Timer
  • High Limit thermostat
  • Operating thermostat
  • Thermal fuse
  • Flame sensor

I added an image below of the wiring diagram. I traced the electrical circuit in red and green. If any one of the components in the circuit that I have circled in red is faulty; the path of voltage will be broken to the glow bar and it will not glow. And that's assuming the glow bar ignitor is not broken.

There is a small square plastic inspection cover located below the door that can be pried off in order to look at the burner assembly and igniter. Remove the cover and start the dryer. If the glow bar glows then the most likely failure is the gas solenoid coils which are mounted on the gas valve. If the igniter is not glowing then it could one of the component failures I listed above.

You will need to disconnect each component and test it with an Ohm meter for continuity. Which ever one tests open/no continuity; replace that component. The high limit, operating thermostat and thermal fuse are accessible from the back of the dryer after removing the back panel. The image shows the location of each component. I would suspect a faulty thermal fuse and I added a YouTube video showing how to test the thermal fuse and a video showing how to replace the ignitor .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 04, 2011
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Q:

Kenmore "Heavy duty 70 series" dryer - not producing heat. Everything else fine. Possible problems?

A:

MIght it be a fuse? And if so, where might that be located?

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bryonmorgan -
July 23, 2010
A:

I can understand how frustrating it can be for your dryer to be working improperly. I researched your question and found someone asked a question similar to yours. Here is what was posted by an expert, I have provided the link below. I hope this helps!

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Jacqueline S -
July 23, 2010
A:

This problem could be caused a blown thermal fuse that is located on the blower housing. Before opening the dryer up, I recommend that you check the gas cut-off valve to make sure that it is fully open and that you have an adequate gas supply provided to the dryer. This basic troubleshooting step should not be overlooked.

If the gas supply is okay, I recommend that you pull the observation plug out of the front panel on the left side just below the dryer door. Start a heated cycle and observe the gas valve assembly to see if the igniter is glowing. If the igniter is not glowing, I recommend that you check the thermal fuse that was mentioned above. Unplug the dryer and shut off the gas supply. Remove the back panel of the dryer. The location of the thermal fuse on the blower housing is shown in the first image below. To test this fuse, remove one wire (with the dryer still unplugged) and measure the resistance across the leads of this component with a volt/ohm meter. It should measure near zero ohms of resistance. If it measures Ol (open load or infinite resistance) then the fuse is blown and it will need to be replaced. You can order a replacement fuse from the Sears PartsDirect website. The part number for the thermal fuse is 3392519. NOTE: If the thermal fuse was blown, be sure that you check the exhaust vent duct system for a restriction. An unresolved blockage in the exhaust air flow will cause the fuse to blow again shortly after replacing it.

If the thermal fuse is okay, you could have an open operating thermostat on the blower housing or a bad high limit thermostat on the side of the heater box. A failed timer or a wiring failure could also prevent the igniter from glowing. The second image below shows the theory of operation for this type of gas valve assembly. A bad flame sensor or an open glow bar igniter could also be causing this problem.

I provided the procedure for opening the cabinet in case you need to access the gas valve assembly.

If the igniter is glowing and then shutting off as described in the second image below, you could have failed gas valve coils. In this situation, replacing the both gas valve coils should fix your dryer heating problem. The kit that is part number 279834 has both coils for a lower price then buying them separately. If you have to replace the gas valve coils, I recommend that you use this kit.

These tips should help you resolve this dryer heating problem yourself. If you need more help, submit additional details and we will assist you further. You can view a parts list diagram for your dryer on the Sears PartsDirect website. Use the full model number 110.97573100 of your dryer to view the correct diagram and list.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
July 27, 2010
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