Model #11097562602 KENMORE Residential Dryer

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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

F-01 Error code 110.97562602

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear of the F-01 error you are receiving on the unit, I know how frustrating that is to have occur. 
The F-01 error indicates a 'Primary Control Failure,' It calls for replacing the machine control, which is not the user interface but the board within the unit. The part number is W10111606. If the user interface was in need of replacement, you would receive error F-02.
For convenience, I have included a blue link below that you may click on to be directed to the PartsDirect page to view and purchase the board if needed.

Electronic Machine Control Board for Model 110.97562602

Let us know if we can be of any further assistance and thanks for using SearsPartsDirect.com. 

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Jeff Wallace Sr -
Sears Technician
February 19, 2014
Q:

Getting a F-01 error message 11097562602 Kenmore Residential dryer

A:

Thanks for the inquiry and for using SearsPartsDirect.com.

I am sorry to hear of the F1 error you are receiving on the Kenmore dryer, I know how frustrating that is to have occur.

That F-01 code indicates that you have a primary control board failure. We typically recommend having a technician help assist with the replacement of the electronic control boards. If you feel comfortable working on appliances such as dryers, I have posted the technical information below to help assist with the repair. 

If you decide to order and purchase the control board, I have provided a blue link below that you may click on to be directed to the PartsDirect page to view and purchase the board.

Electronic Control Board for Model 11097562602

Technical Information Fault/Error Code/Repair 

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service. 

Let us know if we can be of any further assistance and thanks for using SearsPartsDirect.com. 

 

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Jeff Wallace Sr -
Sears Technician
December 03, 2013
Q:

My dryer will not dry 11097562602 Kenmore Residential dryer

A:

Thank you for your question and I understand your concern.

When you said it will not dry, I assume it will start and run but not produce any heat. 

There could be one of several component failures preventing the gas burner from ignition.

 

  1. Control board
  2. Thermal fuse
  3. High limit thermostat
  4. Flame sensor
  5. Solenoid valves
  6. Glow bar igniter
  7. Motor 

 

The first thing to do is to remove the front lower access panel by removing the two screws near the bottom of the panel. After removing the screws, pull the toe panel down to clear the flange, then pull panel out.

Start the dryer and watch and wait to see if the glow bar igniter will glow or not. If it glows and then fades off without burner ignition, the two solenoid coils on the top of the gas valve will need to be replaced.

If the glow bar igniter is not glowing, the thermal fuse, hi-limit thermostat, flame sensor and the glow bar igniter will need to be disconnected and tested for continuity with an Ohm meter. NOTE: Disconnect the power cord from the power source before disconnecting any components. 

Whichever one component tests open/no continuity, replace that component. 

I added a couple of images below with additional troubleshooting information and the wiring diagram.

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

 

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Joey S -
Sears Technician
July 03, 2013
A:

Do attachment

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Kathryn -
July 04, 2013
A:

Kathryn: I do NOT understand "Do attachment"? The images I attach do open. If you do not see the images I attached, copy and past the URL below in the browser. http://www.managemylife.com/mmh/questions/351195-dryer-dry-11097562602-kenmore-residential-dryer

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Joey S -
Sears Technician
July 05, 2013
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