Model #11097281800 KENMORE Residential Dryer

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Question and Answers

Q:

My kenmore model number 11097281800 gas dryer will not heat.

A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. If the gas dryer is not heating you could be experiencing an issue with the thermal fuse, operating thermostat, high limit thermostat, thermal cut-off or the burner assembly which consist of the igniter and the gas coil valves. The ignitor must have 110-120 volts supplied to it or it will not glow. The ignitor has glow before it'll cause the gas valve to open and have burner ignition. If you have an ohms/volt meter you can test all these parts for the proper continuity. To test the parts, disconnect both wires from the components and test them at room temperature. The ohms reading for these components are the following:

  1. Igniter (p/n: 279311) 40 ohms
  2. Thermal Fuse (p/n: 3392519) 0 ohms
  3. Operating Thermostat (p/n: 3387134) 0 ohms
  4. Thermal Cut-Off 0 ohms
  5. High Limit Thermostat 0 ohms
  6. Gas Coil Valve1 560 ohms
  7. Gas Coil Valve2 1220 ohms

The gas coil valve kit include both valves and is part number 279834. The thermal cut-off kit includes the high limit thermostat and it is part number W10480709. Also here is a great troubleshooting repair video that will assist you. You can order parts from our Sears Parts Direct web site. I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
October 03, 2013
Q:

I have kenmore washer #110.92281800 & a kenmore dryer #110.97281800. & I'm looking for owners manuals for both models. Please help.

A:

Laundry equipment is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question.

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Barbara H. -
December 09, 2011
A:

Thank you for your question.

I have looked up the model numbers you have submitted. I have searched our site and the parts list for the manuals. I am sorry the manuals for the washer and dryer are no longer available. I recommend that you call our Manage My Home Member Services Team at 1-800-803-6775, between 8 a.m. and 8 p.m. Central Time. They will be more than happy to help you track down the manual if it is available.

Thank you for using Manage My Life!

Mark T.

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Mark T -
Sears Technician
December 11, 2011
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Q:

Why won't the end of cycle buzzer shut off at the end of the cycle until I open the door?

A:

I do not have enough details indicating if you have to push the start button in order to start the dryer or not. If you do not have to push start because it starts when ever the timer is turned to a cycle or just shutting the door would explain why the end of cycle buzzes until you open the door. In order for the end of cycle to remain ON until you open the door would likely indicate a shorted push to start button when the timer is off. In order for the cycle signal to stop buzzing the timer contact T to BY must open inside the timer and the motor centrifugal switch must open between 5M and 6M contact once the motor comes to a complete stop. (See image below for the theory on end of cycle operation).

I recommend calling a service technician to diagnose and repair your dryer.

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Joey S -
Sears Technician
April 27, 2009

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