Model #11096590100 KENMORE Residential Dryer

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My kenmore dryer isn't heating after I replaced the thermal fuse and thermal cutoff. What do I check next?


I'm sorry to hear that you are having some difficulties with your dryer, I know how important it is to dry the freshly washed clothes. I did some research for you at and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to I hope these links provided assistance for you.

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Joseph P. -
December 14, 2011

Hi Thomas,

Thank you for submitting a question to Manage My Life.

Several different failures could prevent your dryer from heating. You could have a voltage problem at the outlet, an open operating thermostat, a failed heating element or a wiring failure that would prevent the dryer from heating. You could also have an open high limit thermostat, a timer contact failure or a failed motor centrifugal switch that would cause this problem. I recommend checking the breakers (or fuses) in your house electrical panel first. The dryer will run if only one of the 120 volt legs of 240 volt power is supplied to the dryer. If the second leg of 120 volt power is missing, then the dryer will not heat.

If the breakers are okay, then I recommend checking the voltage at the outlet using the image in the diagram below. NOTE: You should only check this live outlet voltage yourself if you are completely confident in your technical ability to safely measure it using a volt/ohm meter.

If the outlet voltage is okay, then I recommend unplugging the dryer and checking the wiring connection on the terminal block on the back of the dryer. Check the continuity through the power cord as well. If these checks are all good, then I recommend removing the back panel of the dryer (with it still unplugged) and checking the heating element and other components in the back of the dryer. To check the heating element, pull one wire off of the component and measure the resistance across the leads of the element. You should measure between 7 and 13 ohms of resistance. If the element is open (measures infinite resistance), then it will need to be replaced.

If the heating element is okay, then you can check the operating thermostat, and the high limit thermostat in a similar manner (measure resistance with the dryer unplugged with one wire removed from the component). The operating thermostat is on the blower housing and the high limit thermostat is on the heater box.

Each of these components should measure near zero ohms of resistance (closed). If any component measures open (infinite resistance), then it will need to be replaced.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or for parts purchases; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details, in a reply to this post.


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Landell -
Sears Technician
December 16, 2011
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