Model #11096580100 KENMORE Residential Dryer

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Question and Answers

Q:

Kenmore electric dryer 110.68002010 has power to outlet (no tripped breaker) but dryer will not power-up

A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore 110.96580100 Electric Dryer.  If the dryer runs then the thermal fuse is okay.  If the dryer runs but does not heat first check the two circuit breakers supplying power.  If one is tripped then the dryer might run but not heat. This is a great dryer to do-it-yourself.  The element and thermostats that might need to be checked  and replaced are located behind the rear panel.  See the image below for more on this.  Remember to unplug the dryer first.   The element and thermostats can be checked for continuity if a meter is available.  There is a trick to check the thermostats without a meter if you would like to try.  You can always first remove the back panel and check for a broken element or a broken wire.  I hope this helps.  If needed the element and any other part can be obtained from the following link: Heating Element .   If you decide not to do-it-yourself then you can have the problem repaired in your home by a Sears technician.  Here is the link:  Sears Home Services Dryer Repair

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Fred M -
Sears Technician
October 01, 2013
A:

thank you Fred The dryer does not run at all (no power light or panel lights of any kind) . The 220 outlet is supplying power and is wired correctly. i know how to use a V.O.M. i will attempt to remove the back and check what i can tonight. thanks for the service documents

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mike -
October 01, 2013
A:

I provided the most specific information I could regarding brand and exact model but the service information provided does not even resemble the dryer I'm trying to work on. The top of the dryer flanges an inch over the rear panel. Obviously the top (including control deck) must be removed in order to remove the rear panel of this dryer. It does not appear that the top is easily removed at all. Further, if the rear panel access instructions are wrong, I'm not at all confident that the more critical subsequent details will be reliable. I will grant that there was at least a response to my query. But just determining how to access these failure points is apparently difficult and involved. After multiple abortive attempts I will have to pony up for the service anyway. This website seems to be a waste of time (not only mine but the well meaning guy who tried to help). I will never consider another product from Sears and as far as I'm concerned this website does more harm than good. At least thanks to global warming I can dry my towels on the clothesline for another couple of weeks.

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Anonymous -
October 01, 2013
A:

i am sorry for the problems you are having with your dryer. The image below contains information about your specific model. I am sorry the previous image was incorrect and I do thank you for pointing that out so the correction could be made.

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Fred M -
Sears Technician
October 02, 2013
A:

The image was mislabled and again I am sorry and will correct so the problem does not happen to someone else. Once again thank you for bringing it to my attention and I am sorry for the information. It you still want to try do-it-yourself please give me another chance to be of assistance.

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Fred M -
Sears Technician
October 02, 2013
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Q:

dryer not heating 11096580100 Kenmore Electric dryer

A:

Thank you for your question.  I am sorry you are having a problem with your Kenmore 110.96580100 Electric Dryer.  If the dryer runs then the thermal fuse is okay.  If the dryer runs but does not heat first check the two circuit breakers supplying power.  If one is tripped then the dryer might run but not heat. This is a great dryer to do-it-yourself.  The element and thermostats that might need to be checked  and replaced are located behind the rear panel.  See the image below for more on this.  Remember to unplug the dryer first.   The element and thermostats can be checked for continuity if a meter is available.  There is a trick to check the thermostats without a meter if you would like to try.  You can always first remove the back panel and check for a broken element or a broken wire.  I hope this helps.  If needed the element and any other part can be obtained from the following link: Heating Element .   If you decide not to do-it-yourself then you can have the problem repaired in your home by a Sears technician.  Here is the link:  Sears Home Services Dryer Repair

Read More
Fred M -
Sears Technician
October 01, 2013
A:

I have an ohm (sp?) meter. How do I check the thermostats and the fuse?

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terry -
October 01, 2013
A:

The meter should have a continuity check that will show if the circuit is not open. You can Goggle meter use and see how this is done. The element can also be checked this way. Remember to unplug the dryer while making checks.

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Fred M -
Sears Technician
October 02, 2013
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Q:

dryer heating element 11096580100 Kenmore Electric dryer

A:

I know it can be very frustrating to have issues with your dryer. This video is the best source for how to remove the heating element: Repair and Replace Heating Element. It is for a different model than your but the process is the exact same. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 01, 2013

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