Model #11092591210 KENMORE Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Miscellaneous Parts
    3 Results
  • Control Panel
    3 Results
  • Brake,clutch,gearcase,motor And Pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
Find part by diagram >

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Kenmore Ultra Fabric Care II Heavy Duty Series 90 Extra Capacity Plus Has Problem model 110.92591210 s/n CD 3701088

A:

I understand how important it is for your washer to be working properly and making strange whining noises that can get very loud and irritating so I hope to be of some help. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

Read More
Joseph P. -
November 16, 2010
A:

Thanks for your question. I understand your concern and wanting to repair it yourself. Based on your symptom, if it will not spin or agitate and only drains then it could have a broken motor coupler. It could also have something inside the pump causing the noise too, however it would not prevent the washer from spinning.

I recommend removing the washer cabinet and then put the unit back into spin. Note: You will have to insert a short piece of insulated jumper wires in the two outside terminals of the lid switch harness in order to operate any spin cycles.

  • Disconnect the power cord from the power source.
  • Remove the screw located at the bottom front of each console end cap.
  • Slide the console towards the front of the washer, lift and hinge it over the rear panel. See images below.
  • Disconnect the 3 wire lid switch harness plug located on the top. Pop the two (2) gold colored cabinet clips (key#6) off as shown in the image below.
  • Place the tip of a flat tipped screw driver down into the first valley and then push the handle end to the rear of the washer to pop off the cabinet clips.
  • Open the lid and grab the opening and tilt the top of the washer cabinet forwards just a few degrees and then walk it backwards and off.
  • Remove the water pump by prying the two (2) pump retainer clips off.
  • Leave the two (2) pump hoses connected to the pump and shove the pump over to the left and out of the way of the motor.
  • Disconnect the motor wire harness plug from the motor.
  • Pry the two (2) motor retainer clips off. Note: if there is a screw threaded through the motor retainer clips, remove the screws before prying the motor retainer clips off.
  • Remove the motor.

You now have access to the motor coupler part #285753A . The motor coupler consists of three (3) parts. One fits on the gear case input shaft, one fits on the motor shaft and the rubber isolator links the two together once the motor is reinstalled.

See images below for further instructions.

Reverse the procedure to re-assemble the washer.

Read More
Joey S -
Sears Technician
November 18, 2010
A:

JOEY - - EXCELLENT RESPONSE. EXCELLENT PICTURES!!! And probably the most likely scenario of any for this problem. � BUT �. I picked up a new coupler set and followed your instructions with the replacement. But it didn�t solve the problem. In fact the existing couplers are in what appears to be good serviceable condition. The rubber part has no rips and the 3 nylon legs on each coupler fit snuggly into the rubber disk. After putting in the lid switch bypass jumper, I ran a spin cycle with the new coupler set and still have the howling oscillating noise. And it�s not the water pump because I tied that off to one side. So I returned the new coupler set to the dealer. Being that I am more an auto mechanic than an appliance repair guy, I am thinking it�s the gear box or transmission. But the noise is a high pitched like a rubbing noise so I�m thinking the clutch is slipping when the unit is set to spin. I don�t know what causes the clutch to engage. The people I bought the coupler from said its not electric. And I don�t know what to check to see if the transmission is the issue. With the motor off, I can tell you that I can spin the coupler going into the transmission freely. It is not directly connected to the drum. Any other of your suggestions would be greatly valued. I can tell you know your stuff Joey, Thanks, David

Read More
david -
November 19, 2010
A:

Thanks for the replay. Based on what you�re found and the added details, the failure could be the basket drive assembly. The basket drive is what the clutch assembly engages with force and torque to cause the brake to release on the basket drive which drives the spin basket. The whining noise is likely the clutch slipping and not releasing the brake lever or the brake lever could be broken and not releasing the brake. The failure could also be internal of the gear case too. You will need to remove the transmission in order to access the clutch and to check the basket drive brake release lever. In order to remove the gear case, remove the agitator first and then access the gear case and remove the drain pump and motor. Remove the 3 gear case mounting bolts and pull the gear case down. Lean the washer back against the wall enough to work the gear case out from under the washer. Inspect the clutch bands and clutch spring. When the clutch spins around the spring caps is supposed to strike the brake release lever of the basket drive, release the brake and begin spinning the basket drive. If the brake lever is okay, you should be able to push on the brake release lever and spin the basket drive. If you able to do so and clutch band is Okay, then the gear case is likely the failure.

Read More
Joey S -
Sears Technician
November 20, 2010
See more answers

Top Parts