Model #11092582120 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Control Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Miscellaneous
    3 Results
  • Motor And Pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Brake And Drive Tube
    3 Results
  • Gearcase
    3 Results
  • Water System
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

Washing machine won't spin.

A:

I did some research on the washer and I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within two business days with detailed information. Thank you for using Manage My Life.

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Joseph P. -
May 06, 2013
A:

That motor coupler can eventually fail after 10 years due to normal wear and tear. The part 3364003 substitutes to new part number 285753A. That part 285753A is a revised part that should be more durable than the original motor coupler. You can order that part from this page: Motor Coupler Part 285753A. 

 

There is a chance that a seized up basket or transmission could have caused that motor coupler to fail. That type of problem will often be evident before the failure of the motor coupler occurs. The washer will normally make squealing or grinding noises when the transmission is about to fail or the spin basket is seizing up. Since the motor coupler is relatively inexpensive, I recommend that you replace that component and see if the washer works properly. Unplug the washer before accessing internal components and replacing that motor coupler.  The images below show how to remove the cabinet and access the motor coupler. Use all parts of the new motor coupler. The new plastic/metal clips will slide onto the shaft for the motor and the transmission. Make sure that they are pressed all of the way down (use a rubber mallet if necessary to press them down on the shafts).

 

I hope that this information helps. If you need further assistance, let us know. 

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Lyle W -
Sears Technician
May 08, 2013
See more answers
Q:

Why does my Kenmore automatic washer stop the cycle at the drain step?

A:

The model number that you submitted appears to be slightly off. I suspect that you have model 110.92582120 instead of 110.95282120. I recommend that you recheck the model number.

Based on model 110.92582120, a failed lid switch is the most likely failure that would prevent the washer from draining and spinning even though everything else works and you indicated that the lid switch is not the problem. I am not sure how you checked the lid switch. If it is activating but not closing the contact then this still could be your failure. The image below shows a procedure for accessing the lid switch and placing an insulated jumper wire in the wire harness connector. This bypasses the lid switch. If you did not try this method of verifying that you lid switch is not causing your problem then I recommend that you bypass the lid switch through the harness and see if the washer will drain and spin. If it does then the lid switch will need to be replaced.

If you have a different model of washer or need more help, resubmit your question with additional details and the full model number of your washer (after rechecking it).

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
March 10, 2010

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