Model #11089722990 KENMORE Residential Dryer

  • Bulkhead
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  • Cabinet
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  • Top And Console
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Question and Answers

Q:

Why is my dryer not heating and omitting a burnt odor ? What's wrong ? What parts do I need to order if any ?

A:

I know how important it is to have the dryer heating properly to have your clothes dry properly. Most likely there is a restriction of lint in the dryer that is keeping the heat from circulating. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your repairs while you wait for your expert response.

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Joseph P. -
October 08, 2012
A:

Thank you for your question and I understand your concern.

To begin with this a 110-120 volt dryer and it will not produce much heat and will take twice as long or longer to dry a load of clothes compared to a 220-240 volt dryer.

The burning odor could be caused from a burnt wire connection in the heating element circuit or it could be emitting from the motor. I would not be able to suggest any parts until the unit has been looked over for any burnt wire connections and diagnosed. The wire connections at the motor, heating element, timer will need to be checked. I strongly suggest calling a service technician to diagnose and repair this specific model dryer. The top and front panel will need to come off as well as the rear panel in order to access all the wiring connections.

I recommend replacing this dryer with a 220 volt dryer if you have a 220 volt outlet and it will dry twice as fast and hold larger loads.

You can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 10, 2012
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Q:

My dryer works irratically. Sometimes it won't heat up and takes forever to dry.

A:

With a Dryer not working the way it should can be rather concerning. I have taken the time to to research on the Manage My Life website and have found some similar information in regards to your issue. While you are waiting for an expert to reply I have attached a few links below.

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Priscilla V -
February 27, 2011
A:

One thing is certain about a 120 volt dryer. They take a long time to dry. They dry clothes a little slower than a clothes line outside.

A practical test would be an appliance thermometer or meat thermometer poked through the vent hose at the back of the dryer. You can also remove the vent hose and place the thermometer in the air exhaust. You should see a high temperature of about 120 degrees.

The most likely problem will be with the vent. If you were able to check temperature with the vent on then try it with the vent off.

I hope this information is helpful to you. Thanks for the question and please reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
February 28, 2011
A:

Thanks! My husband opened up the back of the dryer and found a whole lot of lint built up in the vent behind the lint trap. We didn't realize you were supposed to check that area. He thoroughly cleaned it and now the dryer is working much better (not to mention its probably safer!). They really don't make it very obvious in the manual that you have to take the whole back of the dryer off to do this periodically. I think they should. Thanks again.

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Stephanie -
February 28, 2011
A:

You make a great point and it should be more clear in the owner's manual. Glad things are working better for you.

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Fred M -
Sears Technician
March 02, 2011
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