Model #11087571603 KENMORE Residential Dryer

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Question and Answers


Rust on air duct cover


Diagnosing dryer issues can be difficult. While you wait for the expert to review your model, you can check a similar question from a previous expert post if you like. I attached the link below. If you do decide to have a technician diagnose and make repairs, an option is to visit Sears Home Services and use the handy scheduler. Hope this helps!

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Priscilla V -
June 05, 2012

I know that it can be very difficult to have issues with your dryer. The rust is caused by a combination of heat, moisture and air that is flowing through the dryer. Normally the air duct assembly is coated with a special paint to keep this from happening, but in it can wear off. You can repaint it. This is available at your local Sears or any other hardware store. Just be sure to let it completely dry before using the dryer. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
June 06, 2012
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Why is the control that I need to repair a Kenmore model 110.87571603 HE2 dryer not available even though the test I made for a no heat problems tells me to replace the control?


The dryer runs but doesn't heat and the outlet thermistor checked at 9 ohms and not 10K ohms and the control is not available for purchase separately is how I understand the problem.

The main control board is part key 41 on the 2nd page of the parts breakdown and is part number W10111606 and is available from the following site: Sears PartsDirect . The control you mentioned is not the main control board.

If the thermistor didn't show open I'm not convinced you need the control for a no heat problem. If you check the outlet thermistor from the control then you know how to get there and for a no heat problem there is one other check you can make if extreme caution is used. Remember to unplug the dryer first.

Refer to the wiring diagram in the image below. If the dryer is running but not heating first make sure both breakers are on. On an electric dryer it's possible for one leg of the 240 volts will trip and the dryer will run with 120 volts but has no 240 volts to heat. Turn each house breaker off and then back on.

There is a heater relay on the control that must close to enable the dryer to heat. In the image you will see the relay has a black and a red wire.

The correct way to check this is with a volt meter. If you have one lead on the black and one lead on the red when the dryer is started if the relay doesn't close you should read 240 volts. If you read 240 volts then the relay is open and replacing the control is a good idea.

If you read 0 volts then the relay is closing and the problem is somewhere else.

One other way to check this is to unplug the dryer and then remove the black and red wire from the relay and join (jump) them together. Put electrical tape around the connection and don't let it touch anything metal. Use extreme caution doing this.

With the relay jumped carefully plug the dryer in and run it. If the relay/control was bad the heater will work. If the heater still doesn't work then the control/relay has nothing to do with the no heat problem.

I hope this information is helpful to you but submit another question with any additional details for further assistance.

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Fred M -
Sears Technician
October 09, 2009

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