Model #11082983120 KENMORE Residential Washers

  • Top And Cabinet
    3 Results
  • Console Panel
    3 Results
  • Rear Panel
    3 Results
  • Agitator, Basket And Tub
    3 Results
  • Miscellaneous
    3 Results
  • Brake, Clutch, Gearcase, Motor & Pump
    3 Results
  • Machine Base
    3 Results
  • Wiring Harness
    3 Results
  • Water System
    3 Results
  • Gearcase
    3 Results
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Error Codes

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Question and Answers

Q:

Timer removal 11082983120 Kenmore Automatic washer

A:

Thank you choosing Sears and contacting us with your washing machine repair question. I am so sorry you are having difficulty removing the dial on your Kenmore washer model 11082983120.  I will be happy to help you with this. I have included the link below for you to view some videos on replacing the timer. You should see some helpful tips on how to grip the dial to remove it. 

If the video methods don’t work, I recommend using two pieces to string. Loop the strings under the dial. Grasp the two ends of one string in your left hand and the ends of the other string in your right hand. This will give you leverage under the dial. Pull strings taunt and then pull them towards you to lift the dial off of the timer shaft.  

SAFETY WARNING: Disconnect the power supply before beginning your project to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. Internal parts may have sharp edges. Use caution and wear work gloves to prevent serious cuts. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME).

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
July 11, 2015
Q:

replace washer lid switch reassembly 11082983120 Kenmore Automatic washer

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
July 28, 2013
A:

I know that it can be very difficult to have issues with your washer. Here is a video that will demonstrate removing and replacing the lid switch on a washer like yours; Video . Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. This video is for demonstration purposes only. This washer may not look exactly like yours, but the procedure is basically the same. If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct . I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
July 28, 2013
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Q:

Model #11082983120 Kenmore Automatic washer 11082983120 Kenmore Automatic washer

A:

Good morning... I can fully understand your concern regarding this issue. I did locate a link that will discuss this situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your washer and have a nice day

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Henry -
January 17, 2013
A:

Hello Pete,

I'm sorry to hear that your washer will not agitate or spin and I would like to assist you. Does the washer drain? I am assuming that it does and I will give an answer that reflects that it does indeed drain at this time. If this is the case, the motor coupler is the most likely issue. I have attached an image of the coupler and here is a video that shows how to replace it. The motor coupler replacement is covered starting at the 1:45 mark.

Sears Parts Direct

Please let me know if you would like any further assistance.

Jerry C

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Jerry C -
Sears Technician
January 17, 2013
A:

The image did not post correctly, re-posted here.

Jerry C

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Jerry C -
Sears Technician
January 17, 2013
A:

Thanks Jerry!! As noted in my above comment, washer does not drain.. Thanks.. Pete

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Pete60 -
January 17, 2013
A:

Hi Jerry!! After I sent you the above responce, I tried the washer to see if by chance it would work. Surprisingly it did work. The water filled tub and tub agitated, the water drained out of tub in spin cycle. This hadn't happened since washer stopped spinning a few days ago. The washer was making a loud noise during spin cycle and spun hesitantly. Turned washer off for fear of something else going wrong with it. Tried washer a couple of minutes later and washer is back to not working again in either the drain nor spin cycle and does not agitate as well. Only cycle working is the fill tub cycle and the buzzing sound is back. Thanks again....Pete

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Pete60 -
January 17, 2013
A:

Hello Pete,

Thank you for the clarification, I did not know if you were referring to that part of the cycle as a whole or if you specifically meant the drain part. I'm guessing that the buzzing is actually the motor unable to turn, so until we figure out where the issue is at in the drivetrain, don't attempt to turn the washer on because it is very likely to damage the motor. Unplug the washer prior to servicing it. I suggest opening the cabinet per the video and then removing the pump from the motor. Use a jumper for the lid switch contacts and then attempt to start the washer in spin mode. If the washer motor starts to work, it is the pump. If the motor does not start, unplug the washer again and then remove the motor. You can test the motor by itself by removing at least one of the motor coupler halves and leaving the rubber connector out and then put the motor back in it's mount. Plug the washer back in and try to start it again and see how it acts. If it starts that is great, but it is a no load test and you will want to then install the pump with the coupler still removed and see if the motor will turn.

Let me know what you find, this is a simple process of elimination and will show you where the issue lies, I have a feeling that there is debris in the pump and that will be the likely issue, but it is anyone's guess at this point.

Jerry C

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Jerry C -
Sears Technician
January 18, 2013
A:

Hi Jerry: Thanks again for all your help. After performing above mentioned tests. Determined problem to be a bad motor (very loud noise) and partially clogged water pump. Since the washer was 17 years old didn't make sense to purchase parts, since they would have cost 185.00. Opted for a new washer instead. Thanks again for all your help. Pete

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Pete60 -
January 28, 2013
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