Model #11082172100 KENMORE Residential Washers

  • Top And Console Parts
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  • Drive Parts
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  • Water Pump Parts
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  • Tub And Basket Parts
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  • Water System Parts
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  • Cabinet Parts
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  • Miscellaneous Parts
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  • Brake And Clutch
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  • Gearcase/transmission
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Error Codes

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Question and Answers


Why won't my washer drain water?


The symptom you are describing indicates most likely a seized water pump or a restricted self cleaning filter assembly. Check the drain hose for any blockage or kinks. The drive belt should be turning the pulley on the drain pump. To determine if the pump is seized up. Unplug the washer and remove the rear panel. Plug the washer in and run the washer in the drain mode for a minute or so. Then unplug the washer from the power source. Reach up and carefully touch and feel the top of the water pump pulley. If the pump pulley feels hot the pump is seized and would need to be replaced. Try grasping the belt with both hands and pull towards you to tighten the belt and rotate the belt left and then back to the right several times. Sometimes this will momentarily free up the pump so you can get the water to pump out.

Below is a brief description of how it shifts into a pump out mode.

The drain pump has a lever attached to it that controls a flapper inside the pump to divert the water out the drain hose. The lever is controlled by a plunger (armature) that causes a cam bar to be pulled or pushed a short distance. A control magnet controls the position of the cam bar by engaging or disengaging it by pulling up on the plunger or letting it drop by gravity. When the agitator control magnet (yellow and white wire) is de-energized, the plunger drops by gravity which allows the rivet attached to the plunger to drop in the lower slot of the cam bar. The cam bar is then moved (toward the back of the washer) in the opposite direction disengaging the agitator gear and shifting the pump control lever which changes the diverter valve from recirculate to pump out. All the water being pump out must travel through the self cleaning filter which is mounted on the left side of the tub and then out the drain hose.

Due to the complexity of these belt drive washers I recommend calling a service technician to diagnose and repair your washer.

NOTE: Unplug the washer from the outlet or power source before removing rear panel or servicing.

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expert -
Sears Technician
November 02, 2007

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