Model #11078652700 KENMORE Residential Dryer

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Question and Answers

Q:

dryer does not get hot and sounds like something is trying to start for about 15 sec. stops and then will try again in about 20 sec 11078652700 Kenmore Residential dryer

A:

Thank you for your inquiry on your Kenmore Dryer, Model: 110.78652700. From reviewing the details on your model, Make sure that the gas shut-off valve for the dryer is all of the way open and that the dryer has an adequate gas supply provided to it. This basic troubleshooting step should not be overlooked. Unplug the dryer and remove the bottom front service panel. Carefully plug the dryer back in and start a heated cycle and look at the igniter on the burner assembly to see if it is glowing. Do not touch or make contact with any internal components or wiring inside the dryer cabinet during this test. Shut off the dryer and unplug it as soon as you determine whether the igniter is glowing. If the igniter is glowing and is then fading out so that the burners will light, then you likely failure is the gas valve coil.

If the igniter is not glowing, then you could have a blown thermal fuse. This component is located on the blower housing in the back of the dryer. Unplug the dryer and remove the back panel to access this component. If you pull the wires off of the thermal fuse and tape them together with electrical tape (with the dryer still unplugged), you can then reassemble the dryer and see if the igniter will glow with this fuse bypassed. If the igniter glows with this fuse bypassed, then replacing the thermal fuse will likely fix your heating problem. NOTE: If the thermal fuse was blown, check the exhaust vent duct system for a clog or restriction. An unresolved restriction in exhaust vent airflow could cause the thermal fuse to blow again shortly after it is replaced.

If bypassing the thermal fuse did not help, I recommend that you unplug the dryer and restore and continue this bypass process with the high limit thermostat on the side of the heater box and the operating thermostat next to the thermal fuse. Do not leave these components bypassed. Do not access and bypass these components without the dryer unplugged. If you can determine the cause of your drying failure in this manner, you may be able to fix the dryer yourself. NOTE: Do not conduct these tests unless you are completely confident in your technical ability to safely perform the procedures. If you have a volt/ohm meter, you can check the components for continuity instead of bypassing them. If the above components are okay, you could have a failed igniter, a bad flame sensor, a bad motor centrifugal switch, a failed timer contact or a wiring failure in the heating circuit.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the dryer to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
June 05, 2015
Q:

Kenmore Gas Dryer Noisy

A:

A bouncing dryer would be disturbing. I was able to locate two previous expert posts that may provide some clues. I attached below if you wish to check. I hope this helps.

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Barbara -
August 12, 2012
A:

Thank you for your question and I understand your concern.

The thumping noisy is likely caused by worn drum support rollers or worn support roller shafts. The sits and rotates on the drum support rollers and if there is some sort of material in the path of the rollers, it could also cause the drum to make a thumping type noise as the roller rides across the drum.

I added a video showing how to access and replace the drum support rollers .

The drum support rollers #349241T for Kenmore dryer model 110.78652700 can be ordered from Sears Parts Direct. NOTE: Disconnect the power cord from the power source before servicing.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
August 13, 2012
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Q:

What would cause the top and back of my dryer to get excessively hot and the clothes inside were steaming?

A:

You are describing a perfect example of a restricted venting system. The key indicator is steaming clothes and the cabinet walls and top are getting hot. This is caused by the lack of air flow. When the vent system becomes restricted the moisture has no place to vent and overtime the vent hose will collect a lot of water in it too.

You need to check the entire vent system for any kinks or restrictions. I bet if you take the vent hose off the back of the dryer and then start the dryer, you will see some lint blow out of the back of the dryer. This too would also confirm the vent system is restricted or too long. NOTE: Do not leave the vent hose disconnected.

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Joey S -
Sears Technician
A:

the resolution to this one for me was having a roofer (brand new house) come out under warranty and remove a vent screen/cap that was never removed causing the exhausted air over time (15 minutes) to back up into the dryer. No restrictions in the dryer, the restrictions were on the exhaust vent on the roof.

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gbororats -
March 01, 2009
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