Model #11078422700 KENMORE Residential Dryer

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Question and Answers

Q:

Kenmore 400 Gas Dryer Not Heating

A:

Good morning... I feel that your hypothesis is likely correct. The glow plug has to get to a certain temp before the gas is released. I've located a link that will review, in more detail, this possibility. Review this data and keep in mind that an expert will also be responding within the next two business days if not much sooner. I hope this helps you and have a nice day.

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Henry -
November 06, 2012
A:

When a gas dryer runs but doesn't heat the usual suspect and most likely cause of the problem is a bad thermal fuse. There is a small square plug on the front panel that can be pried out. With the plug removed you can visually check if the ignitor is glowing. If it is not glowing then the thermal fuse would be the next part to check. It is located on the blower housing behind the rear panel. The images below will help with this. The thermal fuse can be checked with a meter or it can be bypassed to check if you feel comfortable doing so. Remember to unplug the dryer before making any checks.

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Fred M -
Sears Technician
November 06, 2012
A:

Thanks guys very much for both replies. And also thank you for the diagram. I have been out of pocket but back home now so I will give both suggestions a try. And I'll post the results. Have a good day guys and thank you again.

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Josh -
November 08, 2012
A:

Good luck. Let us know if we can provide additional help.

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Fred M -
Sears Technician
November 08, 2012
A:

Just got home and checked the glow plug first as suggested. Removed the small plug from the front panel and turned out all the lights, just to make sure. :) Nothing at all was glowing inside the dryer. Tried several times just to make sure. How difficult is this to replace? Thanks very much guys.

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Josh -
November 08, 2012
A:

if the ignitor is not glowing then the problem can be a broken ignitor but most times it is a bad thermal fuse located on the blower housing. The thermal fuse can be checked with a meter or it can be bypassed for a moment to check. You would need a small piece of insulated wire to do this. Remember to unplug the unit first.

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Fred M -
Sears Technician
November 11, 2012
A:

I went ahead and ordered the ignitor, may have been a waste but I ordered it anyway. :) My problem is getting to it. My problem is that there are no 'heater assembly screws' while trying to get the heater assembly off, as shown by the diagram. It is like the whole thing is riveted together. Tried to gently force it out but it will not budge much and I am afraid I will break something. Any ideas on this or am I just way off base? Thanks again very much guys.

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Josh -
November 14, 2012
A:

The image below may help you remove the front panel to access the valve and ignitor. dont touch the tip of the ignitor with your fingers. Remember to unplug the unit first.

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Fred M -
Sears Technician
November 15, 2012
A:

Thank you again, Fred. Wanted to update this topic as I have the dryer fixed. The ignitor wasn't too bad to replace. Luckily I didn't have to remove the drum at all. Kind of propped it up so that I didn't have to mess with the belts. Unfortunately, this didn't fix it. Went and grabbed the thermal fuse and had that in within 5 minutes. This did the trick. Should have listened to that advice in the first place. Thanks to you both once again for the help and saving me quite a bit of money. Also learned a little in the process. :) Thank you again.

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Josh -
November 28, 2012
A:

Happy Holidays.

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Fred M -
Sears Technician
November 30, 2012
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Q:

regarding your response, timer does not move, would a thermal fuse stop the timer from advancing and/or would a bad timer blow the fuse? 11078422700 Kenmore Residential dryer

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
Q:

I set timer, start dryer, timer does not move, does not heat up. 11078422700 Kenmore Residential dryer

A:

Thank You for contacting SearsPartsDirect.com. I do apologize for the delay in answering your question.

A problem with the door switch could be preventing the dryer from starting. If the dryer has a drum light, see if that light turns on when you open the door. Push the door switch in and see if the light turns off. If the drum light is does not turn on when you open the door or does not turn off when you press in on the door switch then you will probably need to replace that component to fix this problem. 
If the door switch appears to be working properly, then you could have a blown thermal fuse, a bad timer, a failed drive motor or a wiring failure.

If you need further assitance please reply below with more details. Thanks for visiting SearsPartsDirect.com

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Desirea -
Sears Technician
March 30, 2014

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