Model #11076801690 KENMORE Residential Dryer

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Question and Answers

Q:

Dryer does not heat--drum turns fine

A:

A dryer is definitely something we depend and when starts malfunctioning it can be a big inconvenience. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.

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Yadira B -
August 12, 2012
A:

I know that it can be very frustrating to have issues with your dryer. Several different problems could prevent your dryer from heating. First, make sure that the dryer has an adequate gas supply and that the gas supply cut-off valve is open.

Next, I recommend checking the thermal fuse. This fuse will prevent the dryer from heating if it is blown. To access this fuse, unplug the dryer, shut off the gas supply and remove the back panel. The thermal fuse is located on the blower housing (Key 39 in the image below). It will have blue wires attached to it. To check this fuse, remove at least one wire (with the dryer still unplugged) and measure the resistance across the leads of the fuse with a volt/ohm meter. You should measure near zero ohms (continuity). If you measure infinite resistance (open), then the fuse is blown and will need to be replaced. NOTE: If the thermal fuse is blown, be sure to check the exhaust venting for your dryer. A restriction in your venting could cause the thermal fuse to blow. Also, make sure that your lint screen is clean.

If the thermal fuse is okay, you can check the following components in the same manner:

  • Operating thermostat (Key 41)
  • High limit thermostat (Key 34)
  • radiant Sensor (Key 9)

If any of these components are open, they will need to be replaced. If all of the above components are okay, then you could have one of the following failures:

  • Bad contact in the timer
  • Failed flame sensor
  • Bad igniter
  • Defective gas valve coils
  • Failed motor centrifugal switch
  • Wiring failure between components in the heating circuit

The second image provides a description of the operation of the gas valve assembly. Understanding this process can help you determine the cause of your heating failure. If you don't feel comfortable doing this yourself, just click on this link to schedule service: Sears Home Services . I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
August 13, 2012
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Q:

dryer drum does not turn model #11076801690

A:

I understand that your dryer drum does not turn. I have taken some time to research your question here on the Manage My Life website and I noticed that someone else had asked a similar question with a posted response from an expert. I attached the link below for you to view. I hope the link that I provided is helpful. Have a nice day.

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Alina F. -
August 07, 2011
A:

Thank you for your question.

I will be happy to assist you. If the motor is turning but the drum is not, I suspect the problem a broken belt. To check the belt, unplug the dryer from the wall. Then follow the instruction in the image below. Once you have the top opened, you should see the belt on the drum. If the belt is loose or gone, I recommend replacing it. The belt can be ordered from our parts website: Sears Parts Direct .

I have also found a video that will give you more confidence in repairing the dryer yourself. Click here to watch the video.

Please provide more details if you need further assistance on the dryer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
August 09, 2011
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