Model #11076702692 KENMORE Residential Dryer

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Question and Answers


Kenmore Gas dryer, model number 76702692 and serial number MG2602362 stopped heating. What could be the problem?


In reference to your Kenmore dryer, model number 110.76702692:

Possible Causes :

  • Gas dryer won't heat due to gas being shut off to the house or the propane tank being empty.
    • Check other gas appliances to see if they are heating :
    • Gas range- Turn on burners.
    • Water heater- see if pilot is lit (if equipped with pilot).
    • Gas heat- Check for heat when turned on.
    • If is using propane , verify tank is not empty.
    • Verify all supply valves to the house are turned on. If the gas appliances still do not work, contact the Gas or Propane company
  • Clothes take too long to dry or dryer runs but does not heat due to being set to Air Dry
    • When set to Air Dry, Air Fluff or No Heat Dry :
    • The dryer takes too long to dry the clothes
    • Runs but only blows air
    • Does not heat

It is not normal for the washer to run all night in the automatic/knit mode. Also check your dryer for thr problems listed below.

  • Venting issues -are caused by restrictions in the vent.
  • Clothes take too long to dry due to "Fabric Softener sheets" clogging the "Air Outlet grille" inside the dryer
  • Blocked lint filter - will not allow hot moist air to leave the dryer
  • Size of load - Overloading prevents good air flow and under loading prevents clothes from contacting the Sensor bars.
  • Sensor drying - Sensor bars must be clean and clothes must contact the Sensor bars, or the control will sense the clothes are dry.
  • Cycle selection - Select the correct cycle to achieve correct temperatures and cycle duration.
  • Climate conditions - Extreme cold air will extend drying times, due to lower temps.

Note: General information for resolution to this problem, is based on information provided in question. Contact certified technician if problem persist. Sears Repair 1-800-469-4663

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Angela R. - Personal Solutions Manager -
Sears Technician
August 26, 2009

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