Model #11074842400 KENMORE Residential Dryer

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Question and Answers

Q:

Igniter glows for a few seconds, then goes out, so no flame 11074842400 Kenmore Residential dryer

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
May 12, 2013
A:

Thanks for the inquiry about your dryer model 11074842400, sorry you are having a problem I will be glad to assist you with this issue. Based on your description I would suggest performing some tests on the igniter and the gas valve coils. I have attached instructions below that will guide you through this test. You will need a high quality volt/ ohm meter to perform the test and properly service the dryer.  Link to order parts:Sears Parts Direct.I hope this helps, if you need additional help please reply with added details and I will be happy to respond. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.Ron H.

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Ron H -
Sears Technician
May 14, 2013
A:

Ron, Thanks for the reply, but unfortunately, I didn't see any instructions attached. Can you please try again? Marlon

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Marlon -
May 15, 2013
A:

Hi Marion< here is the link again, to view you will need to be on the Manage My life web site. Dryer wont heat Ron H.

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Ron H -
Sears Technician
May 16, 2013
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Q:

heat comes on and cycles off 2-6 minutes, replaced gas coils and bypassed thermal fuse, still cycles off.

A:

I can understand your concern when the Kenmore dryer keeps shutting off and there may be other causes why this is happening. I hope the link provided below is helpful while an expert responds with additional information. If you decide on service, that link is also available.

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Anna T -
January 08, 2013
A:

I know that it can be very frustrating to have issues with your dryer. Although your gas dryer normally needs to be constantly vented to the outside of the home, you can run the following temporary test to check for proper venting and cycling of the dryer heating circuit:

  • Remove the flexible vent on the back of the dryer so that it is venting directly into the room. NOTE: Following this temporary test, make sure to properly restore venting to the outside of the home.
  • Place a medium load of laundry in the dryer.
  • Make sure that the lint screen is clean.
  • Select the COTTON/TOWELS cycle.
  • Press LESS TIME to select a timed dry setting.
  • Make sure that the door is closed and press START.
  • With the dryer venting directly into the room, measure the temperature of the air coming from the exhaust vent on the dryer for the first two heating cycles.

With these settings, the dryer should heat up to about 150 degrees and then shut off until the temperature drops back down about 10 to 15 degrees. It should then cycle back on to heat back up to the 150 degrees. NOTE: It may take several minutes for the burner to come back on. If the dryer is cycling the heat properly while vented directly into the room, then you have a clogged or restricted vent duct to the outside of your home that is causing the heating problem.

If the dryer is cycling off the heat well before reaching 150 degrees, then you could have a problem with the thermistor (operating temperature sensor), the high limit thermostat or the electronic control board. The first image below shows the wiring diagram for your dryer. The second image shows the locations of the thermistor and the high limit thermostat. I recommend unplugging the dryer and checking the thermistor for proper resistance based on the table in the second image. If the resistance of the thermistor is way out of the expected range, then it will need to be replaced. If the high limit thermostat is opening well before reaching 205 degrees, then this component could be causing your problem. If both the thermistor and high limit thermostats are okay, then you could have a bad electronic control board.

NOTE: Be sure to reinstall the flexible dryer vent to exhaust the dryer to the outside of the home following the above test. I hope this helps. If you need further assistance, please reply to this thread. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
January 08, 2013
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Q:

why is my cloth dryer not working on ?

A:

A dryer is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.

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Yadira B -
September 26, 2012
A:

there is nothing wrong with the drum inside because i tried spinning the drum manually and it turns without any friction .

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jeena -
September 26, 2012
A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your dryer not starting. We are here to help. I have provided you with a wiring diagram and I traced the motor circuit for you. Only do the following checks if you know how and can safely use a meter. With the timer turned to timed dry, you should have 120 volts at any point you check on the red line to neutral. If you have 120 volts on the white wire on the push to start to neutral, the problem is the door switch or the push to start switch. I hope this helps.

To order parts, please visit SearsPartsDirect.com with the model number.

If you do not feel comfortable repairing this problem yourself, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
September 26, 2012
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