Model #11073932100 KENMORE Residential Dryer

  • Top And Console
    3 Results
  • Cabinet
    3 Results
  • Bulkhead
    3 Results
  • Burner Assembly
    3 Results
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Question and Answers

Q:

Kenmore Dryer Model 11073932100

A:

Dryer problems can be upsetting. The expert will review this model to respond. I did locate a similar question that may have useful information. I attached below. If a technician is needed, the Sears Home Services link can help schedule.

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Barbara -
March 17, 2013
A:

The problem you mention is not similar to my problem. That question was about a dryer that would not work at all. The dryer works IF I hold in the button in. I am actually using the dryer by propping a crutch up. One end on the button and the other end on the wall.

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Josephine -
March 17, 2013
A:

Hello Josephine. You are correct about that previous answer addressing a completely different situation.

 

Your problem is probably caused by a failed motor relay or a bad electronic control board. In rare situations, a wiring failed wiring connection on the Start Sense wire will prevent the dryer from continuing to run when the start button is released. Since the dryer starts and runs when the start button is pushed, that component is apparently okay.

 

To troubleshoot this problem, I recommend that youunplug the dryer and open the console as shown in the first image below.  The second image shows the location of components inside the console. The heater relay and the motor relay are the same in this dryer. You can switch the heater and the motor relays for a quick test. If the motor continues to run with those relays switched then you will need to replace the bad relay. If the dryer still won't stay running, then you can check the Start Sense wire that is marked on the wiring diagram in the third image. If that wire is connected properly between the push-to-start button and the control board then that control board will probably need to replaced.

 

You can order parts from this page: Kenmore Dryer Model 110.73932100 Repair Parts. 

 

Unplug the dryer before accessing internal components and replacing parts.

 

If you need more help, reply with additional details and we will assist you further.

 

 

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services Dryer Repair. 

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Lyle W -
Sears Technician
March 19, 2013
A:

None of the pictures are clear. Can you post it again. Thanks

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laiveen -
June 20, 2014
A:

Here are some links for the pictures: http://s30.postimg.org/bja5d5lk1/DRYERwiring_Diagram.jpg http://s29.postimg.org/eb2p65vhj/DRYERconsole.jpg http://s1.postimg.org/vz3nynke7/289.jpg

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Lyle W -
Sears Technician
June 20, 2014
A:

Thanks for posting the pics. I would like to know how to test a motor drive?

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laiveen -
June 21, 2014
A:

Thanks for posting the pics. I would like to know how to test a motor drive?

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laiveen -
June 21, 2014
A:

Here is an image that shows how to open the cabinet and access the drive motor (with the dryer unplugged): http://s9.postimg.org/ufhmr5cpr/dott_dryer_drum_removal_edited.jpg Unplug the wire harness connection on the dryer motor. The terminal spades on the drive motor are labeled. Use the wiring diagram posted above as a reference for checking your resistance. Use a volt/ohm meter to check the resistance between pins 4 and 5. You should measure 2.4 to 3.6 ohms of resistance across those spades. Those are the run windings. Measure the resistance across pins 4 and 3 to check the run windings (2.4 to 3.8 ohms). If the resistance of the motor windings are way off, then the drive motor will need to be replaced.

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Lyle W -
Sears Technician
June 23, 2014
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Q:

This is the third time my dryer has been running but won't heat up. It seemed like a very fast & easy repair and I want to know if i can DIY

A:

I understand your concern toward wanting to fix your dryer and I hope it is just a simple fuse that you have to replace. While you are waiting for an expert answer, I did manage to find a link that will provide you with more information about your problem. I hope my link is useful.

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Joseph P. -
December 04, 2010
A:

According to your description, it is likely that the thermal fuse (part 3390719) is the part that has been replaced. This fuse will blow when the outlet air temperature gets too high. This can be caused by a restriction in the exhaust vent duct system. You can access this fuse and check it fairly easily. _Unplug the dryer and remove the bottom front service panel as shown in the image below. Open the door and pull out the lint screen. Remove the lint duct assembly as shown in the right side of the second image. The location of the thermal fuse on the blower housing is shown in the first image. Remove the wires from this fuse and tape them together with electrical tape for a short test. Reassemble the dryer and start it in a heated cycle. If the dryer heats with this fuse "bypassed" then you have verified that a blown thermal fuse was causing your problem. Unplug the dryer and replace that fuse . NOTE: Do not continue to run the dryer with this fuse bypassed. It is an essential safety component.

You can order a new thermal fuse from the Sears PartsDirect website. Here is a direct link for that fuse: Thermal fuse .

Here are some tips to help you prevent that fuse from continuing to blow:

  • Periodically clean the lint screen with water and a soft bristle brush to remove softener residue that can clog it. This residue is usually difficult to see but will seriously restrict exhaust air flow through the dryer.

  • Make sure that your flexible exhaust vent in the back of the dryer is properly installed and does not have kinks. Periodically clean the lint from this vent hose. Refer to your owner's manual for details on this issue. Here is a link for your owner's manual in case you need it: Owner's Manual .

  • Check the exit vent on the outside of your home to make sure that the damper is opening properly and is not blocked or clogged.

  • Periodically clean the vent duct system to the outside of your home.

  • Don't stop the dryer by opening the dryer door in the middle of the cycle when the burner is on. If you need to check the laundry in the middle of the cycle, turn the heat off by moving the temperature setting to Air Fluff for a several minutes and then open the door. This will prevent excessive heat from blowing the thermal fuse.

These tips will likely help you prevent the thermal fuse from continuing to blow.

If the dryer still does not heat after bypassing the thermal fuse during the test described above, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
December 06, 2010
A:

I have a similar problem. I have a Kenmore Elite dryer Model # 11072952100. The dryer runs but does not heat up. I've tried the thermal fuse bypass but it still did not work.

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Dee -
July 14, 2012
A:

Hello Dee. I recommend that you check to see if that igniter is glowing and then fading off when the dryer is running in a heated cycle. The theory of operation for the gas valve assembly is shown in the first image below. If that igniter glows and then fades off as described in that document but the burner does not light, then the gas valve coils (kit part 279834) will probably need to be replaced. You can order that kit from this page: Gas Valve Coil Kit for Kenmore Dryer Model 110.72952100 . I added a video link below this reply that shows how to replace those valve coils in your dryer. If that igniter is not glowing, then you could have a bad igniter or a problem with one of the other components in that heating circuit. The second image below shows the wiring diagram for the dryer with the heating circuit traced in red. That information may help you further diagnose this problem. If you need more assistance, reply with additional details. NOTE: Be sure that you unplug the dryer before accessing internal components.

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Lyle W -
Sears Technician
July 16, 2012
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Q:

What is the capacity of my Kenmore dryer?

A:

You dryer is rated at 7.5 cu. ft.

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Joey S -
Sears Technician
December 31, 2009

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