Model #11072893810 KENMORE Residential Washers

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Question and Answers

Q:

kenmore heavy duty washer stuck on spin cycle

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide the model # so your expert will be able to provide you the best possible answer. Just click on reply below and the provide the required data.

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Priscilla V -
August 08, 2011
A:

Thank you for your question and I understand your concern.

As Pvalde2 suggested; adding the model number to the thread would help me provide model specific troubleshooting assistance. Without the model number I can provide general information only. Based on you symptom and details it sounds like you may have an old Kenmore or Whirlpool belt driven washer. The symptom you described sounds like it may have control magnet failure or a bent or broken plunger. So that�s what I can tell you at this point. I can give you more detailed help if you could provide me with the complete model number. The model numbers are typically located on the main top after raising the lid. If you could supply me with that information I will be happy to assist you further.

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Joey S -
Sears Technician
August 09, 2011
A:

The only information we could find on the appliance was the following: stylemaster #902202. Also, its a toploader.

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Mike -
August 10, 2011
A:

Finally found what I hope is the model number. 11072893810

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Mike -
August 10, 2011
A:

Mike: Thanks for providing the model number. It's the type of washer I thought it was by your symptom. My first response was correct. It sounds like it may a bent control magnet plunger or a faulty control magnet/wig-wag. Located at the rear of the washer is panel. Remove the panel and located just to the left sitting on top a shaft protruding up from the gear case is the control magnet/wig-wag assembly. When the washer is running, the wig-wag/control magnet will arc back and forth. Attached to the two black coils are plungers. The metal stem slides up into each solenoid coil and when the coil is energized with voltage the coils becomes an electromagnet which caused the plunger to be drawn up which will engage the slide cams and shift the transmission into a spin or agitate condition. I recommend replacing the control magnet and plungers and then your washer may work correctly providing there is not gear case issue. The gear case and many other parts are no longer available for this old belt drive washer. It�s worth a try replacing the control magnet and plungers. To remove the control magnet, make a note of which one has the red wire attached and the yellow wire. Pull the wires off and then remove the 5/16 inch hex head screw that threads through the shaft of the control magnet and shaft. Pry the control magnet/wig-was up and off the shaft. To remove the old plungers you may have to file off one end of the rivet or cut the rivet/pin in order to remove the plunger from the two cam bars. If the plungers have been replaced in the past then it will likely have a small round push on keeper that can be simply pried off and then you can slide the plunger pin/rivet out. I make it sound easy but it can be difficult removing the pin/rivet if it does not have push on keeper. This means you will have to file the head off the pin or cut the pin and pins are made of hardened steel. You may want to retire this old washer and save the trouble and go out and purchase a new one.

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Joey S -
Sears Technician
August 11, 2011
A:

Mike: Be sure to disconnect the power cord before removing the rear panel and control magnet if you intend to repair it yourself.

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Joey S -
Sears Technician
August 11, 2011
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