Model #11072872101 KENMORE Residential Dryer

  • Cabinet
    3 Results
  • Top And Console
    3 Results
  • Bulkhead
    3 Results
  • Burner Assembly
    3 Results
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Question and Answers

Q:

Dryer intermittently no heat 11072872101 Kenmore Gas dryer

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions.
Your Sears partsdirect expert will research your question and respond within two business days but usually sooner.
Thank you for using Searspartsdirect.com!

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Henry -
May 31, 2013
A:

Thank you for your question.  I am sorry for the problem with your Kenmore 110.72872101 Gas Dryer.   Tapping the valve and getting flame sounds like the valve is the problem.  The valve is expensive but there may also be another problem.  The valve nor the coils would prevent the dryer ignitor from glowing.  When the ignitor does not glow the ususal suspect it the thermal fuse but the fuse usually works or doesn't and is not prone to intermittent problems.  Replacing the valve can be a do-it-yourself project which might help keep the repair cost down.  You will need to remove the front panel to access the gas valve. The image below may be helpful to you.  You can reply below with any additional details for further assistance.  You can also have the problem checked and repaired in your home by a Sears technician.  Here is the link: Sears Home Services Dryer Repair.  Thank you for using Manage My Life. 

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Fred M -
Sears Technician
June 02, 2013
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Q:

What is wrong with my dryer when the timer makes a ticking sound when it is turned off and makes a louder hum when the timer is set to a cycle?

A:

If the timer was replaced and there was no improvement then the next possible cause of this problem would be the 8558178 electronic control. Refer to the image below for a picture of the wiring diagram.

Since there seems to be a problem with the timer turned off or on there is one check you might make to resolve this problem. Remember to unplug the dryer.

You replaced the timer so you know how to access the console. Access the electronic control and unplug the harness to it. With the harness unplugged and not touching anything plug the dryer back in and see if you hear the ticking or humming from the timer. If you don't then I'd suggest you change the control which is the most likely cause of your problems.

If you still hear the noises with the control disconnected then there is likely a short or pinched wire somewhere on the harness. This can be extremely difficult to locate and repair.

Another consideration is the expense to repair the dryer verses the expense of replacing it. The control is approximately $125 dollars and you have already bought a timer. Most service call charges start about $129 dollars so it can easily cost more to fix than to replace.

Just to give you an idea you can view a similar new gas dryer: New Similar Dryer .

If you need the 8558178 electronic control you can obtain it from the following site: Sears PartsDirect .

I hope this information is helpful to you in resolving this problem but submit another question with any additional details for further assistance.

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Fred M -
Sears Technician
October 24, 2009
A:

My kenmore is having the exact same issue, was this problem ever solved? so far i have replaced my timer and control board.

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Chris -
November 30, 2011
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Q:

What other troubleshooting can I perform on the burner assembly of my Kenmore gas dryer, 110.72872101?

A:

I know how important it is to have heat being produced from your dryer so that you can keep your clothes nice and dry. While you are waiting for an expert answer, I did manage to find a link that will provide you with some tips about what may be causing your problem. I hope my link is useful.

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Joseph P. -
February 02, 2011
A:

I recommend that you unplug the dryer and check the thermal fuse on the blower housing that is shown in the third image. Remove the back dryer panel to access this component. Here is a link for a Repair Clinic.com video that shows how to check a thermal fuse: Thermal Fuse Testing . If the thermal fuse is blown, you can order that part from the Sears PartsDirect website. The part number for the thermal fuse is 3392519. Here is a direct link for that part: Thermal fuse .

If that thermal fuse was blown, then you can verify that the dryer will heat by taping the wires that go to the thermal fuse together will electrical tape (with the dryer still unplugged ). Reassemble the dryer and start it in a heated cycle. If the igniter glows and the burner ignites, then replacing the thermal fuse should resolve this dryer problem. NOTE: Do not continue to run the dryer with this fuse bypassed. If must be replaced to safely operate the dryer. Also, check the exhaust vent system of the dryer to check for a restriction since this could have caused the thermal fuse to blow.

If the thermal fuse is okay, then you may have a problem with one of the other components in the heating circuit. I provided a wiring diagram in the first image below with the circuit through the igniter traced in red. You can check the operating thermostat, high limit thermostat and thermal cut-off fuse in the same manner as you checked the thermal fuse. The operating thermostat is on the blower housing beside the thermal fuse. The high limit thermostat and the thermal cut-off fuse are on the side of the heater box. If any of these components are "open" then the failed component will need to be replaced. If the thermal cut-off fuse is open, then all of 3 of those components should be replaced (the operating thermostat and high limit thermostat should have prevented the thermal cut-off fuse from blowing).

I provided the theory of operation for the gas valve assembly in the second image below. That should help you understand the operation of the burner assembly.

Your details seem to indicate that the igniter and the radiant sensor are both okay.

These tips should help you determine the cause of your heating failure in the dryer. If you need more assistance, reply with additional details.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
February 04, 2011
A:

Thermal fuse was the problem.... Thanks a lot! Ordering it now.

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Steve660 -
February 05, 2011
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