Model #11072064101 KENMORE Residential Dryer

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Error Codes

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Question and Answers

Q:

What portions of the model number matter?

A:

I know how important it is to have as much useful information about your appliance as possible so that it is easier to find replacement parts and part numbers. While you are waiting for an expert answer, I did manage to find a link in where you can enter your model number and the owners manual from the Manage My Life website. Hope this helps!

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Priscilla V -
September 19, 2011
A:

That's the same link that I posted on my original question. I have a model 110.74082201. The web site shows this particular manual applying for 11072082101, 11074084200 and 11074082200 (and others) One model ends in 2101 instead of 2201. One model ends in 84200 instead of 82201. One model ends in 2200 instead of 2201. The manual seems close, but I'm not sure...

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John -
September 19, 2011
A:

Hi John,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

The first 5 digits after the "110." are the ones that really matter as far as for the Owners' manual. The link you added is to an Owners' Manual for the same type of dryer.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 21, 2011
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Q:

What does an E2 error code on the Kenmore Elite residential dryer (model #11072064101) mean? I called Sears, but they won't tell me.

A:

Hello, When your dryer isn't working properly it can cause a big inconvenience. I see that someone asked a question similar to yours here is what was posted by anexpert, I have provided the link below. I hope this helps!

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Jacqueline S -
July 02, 2010
A:

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

The E2 error code indicates an open thermister circuit. This type of testing will require using a meter to check the resistance value of the thermister. I have provided you with step by step instructions from the service manual in the image attached below. Be sure to disconnect power to the dryer before attempting repairs. Thermister; 8577274 $24.63, control board; 661652R $99.99 www.searspartsdirect.com

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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biker dave -
Sears Technician
July 02, 2010
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Q:

Why won't my dryer reach high temperature for adequate drying?

A:

Poor venting can cause the dryer to heat up quickly and cycle off the burner. I recommend checking the lint screen first. If you are using dryer softener sheets, wash the lint screen thoroughly with water and dry it completely to remove residue that can build up from these softener sheets. Check the flexible vent behind the dryer for kinks or clogs. Check the vent duct to the outside of the home for restrictions. As a temporary test of the exhaust duct system to the outside of the home, you can temporarily disconnect the flexible vent from the back of the dryer to allow the dryer to vent directly into a ventilated laundry room. Start a medium load of wet laundry and check the temperature coming out of the exhaust vent in the back of the dryer. It should heat up to about 150 degrees and then cycle between about 130 to 150 degrees. If the dryer heats and cycles properly while venting directly into the laundry room, then your problem is being caused by restricted ducting to the outside of the home. NOTE: Reconnect the exhaust vent to properly vent to the outside of the home following this temporary test. A gas dryer must always be properly vented to the outside of the home.

The temperature in this dryer is detected by a thermistor. Resistance in this sensor should decrease as the temperature increases. The chart below shows the resistance values of the thermistor. I recommend checking this component for proper resistance using a volt/ohm meter. You can access this component by unplugging the dryer and removing the bottom front service panel as shown in the second image below. The third image shows the location of the thermistor. Pull at least one wire off of the thermistor and measure the resistance of the component using a volt/ohm meter. At room temperature, you should measure about 10K ohms (10,000 ohms). Since the dryer initially heats, the thermistor may appear to be okay at room temperature. If you heat up the thermistor with a hair dryer or air gun, the resistance should decrease as shown in the chart below. If the resistance of the thermistor does not appear to be correct according to the chart, then it will need to be replaced.

If the thermistor is okay, then you could have a problem with the control board or the high limit thermostat. The high limit thermostat is shown in the second image below. It is designed to open at 205 degrees F. With the dryer still unplugged, you can check to see if it opens (jumps from zero to infinite resistance) at a temperature significantly less than 205 degrees. If it does, then it will need to be replaced.

If you need more help, resubmit your question with additional details.

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Lyle W -
Sears Technician

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