Model #11070972990 KENMORE Residential Dryer

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Question and Answers

Q:

high heat thermostat 11070972990

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your dryer. Upon researching model 11070972990; I have posted a link to some videos that can help you with the repair. To view the link click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
March 16, 2015
Q:

Clothes keep getting caught and twisted inside the back wall of dryer.

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Alina -
June 29, 2013
A:

Kenmore elite. Model. 11070972990

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David Zak -
June 29, 2013
A:

My profile picture is the picture i took of part of my shorts getting stuck inside the dryer. I hope this helps !!!

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David Zak -
June 29, 2013
A:

 

Thank you for choosing ManageMyLife.com and allowing us to help you. I can imagine that this is really frustrating. In my research I see that this dryer is about 14 years old. The picture you provided is the interior opening of the air duct assembly. Click here to see the price at SearsParsDirect.com and the mechanical or your dryer. The price is $82.09. To replace it would be expensive if required to resolve this issue. Put on a glove and try to see where clothes are actually catching. This is probabley a sharp edge so use extreme caution when performing this inspection. It may be more cost effective to replace rather than repair a dryer of this age.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others. Wear appropriate hand protection when working around sharp metal parts.

Here is another reason clothes get caught in a dryer. Overloading the dryer can be the initial cause of this problem. Once some of the clothes got caught between the drum and the felt glides, it likely loosened these glides so that articles of clothing continue to get caught in that area. Disassembling the dryer and replacing the drum glides will likely fix this problem. I recommend calling a service technician to fix this type of dryer problem. If it is getting caught on the drum and felt glides.

If you have any follow-up questions, please continue our conversation on this existing thread.

Thanks again for choosing ManageMyLife.com

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James -
Sears Technician
June 29, 2013
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Q:

DRYER WONT STAY ON AFTER STARTER BUTTON IS RELEASED.

A:

model kenmore elite 110 70972990

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JEFF T -
May 01, 2013
A:

Since the dryer starts and runs when that Push-To-Start switch is depressed, this indicates that the circuit that is traced in blue on the wiring diagram in the first image below is apparently okay. The Push-To-Start switch is working properly and every component including the wiring in that circuit is good. Your failure could be in the Start Sense wire (traced in light blue and black), the motor relay or the electronic control board. When the Push-To-Start button is pressed, the control board senses start voltage through the blue/black wire. If that wire is connected properly, then the control board should be sensing that start voltage. When the control board senses that start voltage, it sends 48 volts DC through the pink/black wires to the motor relay to close the contact on that relay and keep the dryer running after the Push-To-Start button is released. If the control board is bad, then the motor relay may not be getting that 48 volt DC voltage. If the motor relay is bad, it could be getting the 48 volt DC voltage but it will not close to keep the dryer running. 

 

Since the motor relay and the heater relay are the same exact part, you can unplug the dryer and switch those relays for a brief test. If the dryer stays running with those relays switched, then the failure is apparently in the motor relay. 

 

If the motor does not continue to run, then you will probably need to replace the control board. You may be able to carefully verify whether you are getting the 48 volt DC current to the motor relay before ordering and replacing that control board. Note: Follow electrical safety guidelines when checking that live voltage. Wear electrical safety gloves and safety goggles when checking live voltage. Unplug the dryer as soon as live testing is completed.

 

You can order parts from this page:  Kenmore Dryer Model 110.70972990 Repair Parts.  Unplug the dryer before accessing internal components and replacing parts.

 

The second image shows how to open the console and it shows the location of components in the control area.

 

I hope that this information helps. If you need more assistance, reply with additional details.

 

 

If you get to the point where you need to have a service technician examine and repair the dryer, you can schedule service through this link: Sears Home Services Dryer Repair.

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Lyle W -
Sears Technician
May 02, 2013
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