Model #11064996300 KENMORE Residential Dryer

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Question and Answers


How to open to thermostate 11064996300 Kenmore Electric dryer


Thank you for choosing I will be more then happy to assist you. I was about to locate some information on this issue. I will attach a video at the bottom here so you guys can have step by step instructions. Hope this information has help you. If you are not comfortable doing this repair you can Click Here to schedule a technician or call toll free 1-800-469-4663. Any further questions or concerns. You will have to post a new question because at this time I can not reply to any comments. Again, Thank you for choosing

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Samantha A -
Sears Technician
June 10, 2014

Kenmore electric dryer, model # 110.64996300 is not heating.


Thanks for contacting manage my life about your dryer model 110.64996300; sorry you are having a problem, I will be glad to assist you. Although you say the issue is not the heating element, that is the most common reason for no heat in the dryer and I would suggest this option be re-inspected.  The next most common failures will be in the heat circuit not in the console. (Wiring, thermostats, limits and that area.)  I have attached a wiring diagram that shows the heat circuit, If you have the proper testing equipment you will be able to trace the circuit and determine the cause of this issue.  I cannot tell you the exact problem by way of this communication. The only way to determine the cause is to test the components and do circuit test, if you do not have the high quality testing equipment I recommend calling for service. If by chance you have some heat but cloths do not dry , check you vent for clogging and air flow restrictions. Here is a link to Sears Home Services. Should you need parts here is a link to Sears Parts Direct. Ron H.

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Ron H -
Sears Technician
November 04, 2013

my dryer 11064996300 will not run unless i hold down the start button


Having a dryer not working correctly can be a concern. Luckily you already know the rout of the problem. I have found a link down bellow that might help you understand and let you know how to fix the issue.

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celene -
March 07, 2011

From the description of your problem the most likely cause of this is a bad motor relay but the problem can also be a bad control or connection.

The good news is if the dryer runs when the start button is pressed then the timer, push to start switch, motor and door switch are all okay.

The image below contains the wiring diagram for this type of dryer and if you're comfortable and confident in your do-it-yourself abilities we can check and repair this problem without the cost of a service call.

A volt/ohm meter will be needed to check this problem properly but if you don't have one we'll tell you how to get around that but first check the image below for a picture of the motor circuit of this dryer.

The start sequence for this dryer is when you push the start switch it feeds 120 volts to the motor and to the control on a blue wire with black tracer (BU/BLK) on the P1-5 connector. This is the start sense voltage and when the control receives this voltage it knows the start button has been pushed.

Once the control sees the start sense voltage it immediately puts 48 volts DC to the motor relay on the pink/black wires. The relay closes the circuit between the two blue wires and the motor continues to run when the start button is released.

From the description of the problem the control is not putting out 48DC volts or the motor relay is bad.

With a meter you can check continuity across the motor relay on the two pink/black wires. If the circuit is open then the relay is bad.

If the relay checks okay then most likely the control is the problem.

Any parts you need can be obtained from the following link: Sears PartsDirect .

If you're comfortable with a volt/ohm meter you can check the 120 volts on the blue/black start sense connection at the control and you can check for 48DC volts across the two pink/black wires at the relay. Use extreme caution check live voltage.

If you have no meter or don't know AC volts from DC volts then there is a way to checking this problem without a meter. The trick is that the motor relay and the heater relay are identical so they can be swapped. If you swap the heater relay for the motor relay and the dryer continues to run after you release the start button then the relay was bad.

If the dryer still shuts down then most likely the control is the problem.

The 2nd image shows how to raise the console and access the motor and heater relays.

Remember to unplug the dryer before accessing the console.

I hope this information helps to resolve this problem for you but if any other questions come up while repairing this dryer then submit another question with any additional details for further assistance with this problem.

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Fred M -
Sears Technician
March 08, 2011
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