Model #11064894400 KENMORE Residential Dryer

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Question and Answers

Q:

electric dryer runs but no heat

A:

I know how important it is to have the dryer heating properly so that the freshly washed clothes will be nice and dry. While you are waiting for an expert answer, I did manage to find a link that will provide you with some great tips in fixing your appliance. I hope my link is useful.

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Joseph P. -
December 28, 2010
A:

Thank you for your question and I understand your concern. Your dryer requires 220 volts in order to run and heat. If your dryer is only getting 110 volts instead of 220 volts, the dryer will run but not heat. The first thing to check is the two house circuit breakers dedicated for the dryer. Locate the two breakers and reset both breakers by flipping them both OFF and ON 2-3 times and then check to see if the dryer will heat. The voltage supply should be checked and confirmed at the dryer terminal block where the power cord is attached. The voltage should measure 220-230 volts when measuring across the two outside terminals. NOTE: I do not recommend checking voltage unless you have experience and feel safe and confident in doing so, otherwise I recommend calling Sears at 1-800-4MY-HOME or 18004694663 to schedule a service appointment to have your appliance diagnosed and repaired.

If it continues to run without any heat then it could have one of the following failures:

  • Lack of proper voltage (requires 220-240 volts)
  • Timer (timer switch two must close)
  • Operating thermostat (key#42)
  • Thermal cutoff (key347)
  • Hi limit thermostat (key#48)
  • Heating element (key#14)
  • Motor centrifugal switch (part of drive motor)
  • Burnt wiring connection

I added an image below of the heating circuit. Each one of the components I have circled must be closed/have continuity in order to complete the path of voltage to the heating element. You will likely find a faulty Thermal cutoff or Heating element. You will need an OHM meter in order to test the Operating thermostat, Thermal cutoff, Hi Limit and Heating element for continuity. Be sure to disconnect the wires from the component first before checking the component for continuity. I recommend checking the Thermal cut off first and then heater. I also added an image showing how to remove the lower panel and one image showing the locations of the components by key numbers.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
December 30, 2010
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