Model #11064852400 KENMORE Residential Dryer

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Question and Answers

Q:

Why does my dryer shut off when the PTS switch is released?

A:

I know that it can be very frustrating to have issues with your dryer. The push to start switch is a momentary switch that only starts the dryer motor when pressed. The motor has a start winding and a run winding. It would be difficult to confirm the motor as the problem but if a meter is available then it would be possible to check the motor. Use caution checking live voltage. You will need another person to push the start switch while the meter probes are held. Check from 4 M (a blue wire) to 5M (a white/red wire). If there is 120 volts but the motor doesn't run then the motor is bad. Since the motor works for a awhile you will need to wait for it to stop working before checking voltage. Be sure to unplug the dryer while placing the meter probes. Use caution plugging the power cord in and having the start switch pushed. If the motor is working, then replace the start switch. If you don't feel comfortable doing this yourself, please click on this link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using Manage My Life.com.

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AnneJ -
Sears Technician
October 16, 2013
A:

Is PTS Switch Part # 3404233 a good Part # for this dryer - Kenmore Model 110.64852400?

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Stephen -
October 18, 2013
A:

Yes, this is the correct part number for the PTS switch. Please let me know if there is anything else you need. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
October 18, 2013
A:

What would you suggest trying next? The new PTS switch did not fix the problem - dryer runs only when the PTS switch is pressed. Earlier, had installed a new motor; did not check as stated above due to the fact that it's new.

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Stephen -
October 24, 2013
A:

The only other part that could cause this is the timer. The PTS switch is was completes the circuit between the motor and the timer. Since the motor is new, this would not be the problem. Please let me know if there is anything else you need. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
October 25, 2013
A:

Is there something I should check? Or just go ahead and order the timer?

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Stephen -
October 28, 2013
A:

Set the timer in a timed heated cycle. Pull the red wire off and check for continuity between the black wire terminal and the red wire terminal on the timer. You should measure near zero ohms of resistance (continuity). If the contact BK - RD is open (measures infinite resistance or Ol - open load) then the timer is bad and will need to be replaced.

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AnneJ -
Sears Technician
October 29, 2013
A:

With the dryer unplugged and timer set to Timed Dry (40 minutes), with both the RD and BK pulled off, when the multimeter is applied to the two terminals, it reads~0 ohms.

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Stephen -
October 29, 2013
A:

The timer is working properly. The only other part that can cause this is the wiring harness. You will need to physically check this for any damage. If the wires are loose or broken, then it will need to be replaced. Please let me know if there is anything else you need. Thank you for using Manage My Life.

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AnneJ -
Sears Technician
October 30, 2013
A:

Wiring harness to the motor? Will check for continuity.

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Stephen -
October 30, 2013
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Q:

how do I test the heating element 11064852400 Kenmore Residential dryer

A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when there is trouble with the dryer not heating.

Glad to help out.   Im  looking at your Kenmore model number 110.64852400.

 In helping with your dryer.  The first thing to let everyone know is that they must first check there lint screen.  Pull it out and make sure the vent the screen goes into is not plugged.   Next check the vent area where it goes outside the house.   A dryer has to have a free movement of air to prevent heating problems and fire hazzards.

 

Looking at your electrical dryer you can check all the possiblities that I will give you when it comes to no heat.

1st item to look at is the heating element itself.

2nd item is the  thermal cut-off thermostats which comes as a pair and is installed on the side of the heating element.

3rd item to check and always check this even if the other items are bad.  That is the thermal fuse just attached to the blower.

All of these items have a cause and affect when it comes to the dryer heating problems.

After you unplug the dryer for your safety. The test of the heating element is  take out the heating element.  Set your multimeter to the lowest setting for Ohms resistance.  Touch one meter probe to one heating element, while you touch the other probe to the other terminal.  If the heating element is good should read anywhere from 0 to 50 Ohms.

 If you have further questions please let me know.

Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
November 14, 2013
Q:

Why will my Kenmore Dryer not start/ run?

A:

Outstanding information and effort to resolve this situation you're currently having. I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
June 20, 2013
A:

Hi,

Thanks for contacting ManageMyLife. I understand how frustrating it is having trouble with your appliance.

The check 4m to 5m had a reading of 120 volts reading is incorrect, the motor connections are either loose of the motor is faulty.  To double check this reading  at the console on the push to start switch, turn on the timer to timed dry and from one side of the PTS switch to the other side there should be a reading of 120 volts AC and if not, this confirms the motor as the problem. 

Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

Bill

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Bill__W -
Sears Technician
June 21, 2013
A:

Thanks for the input; will check this out tonight.

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Stephen -
June 21, 2013
A:

Got 120 VAC at the switch. At this point, got the dryer to come on and spin. Started it several times. Put it back together. Threw clothes in; after about 3 minutes, it shut down. Started it again and it shut off pretty quickly also. Thermostat?

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Stephen -
June 24, 2013
A:

The only fuse in the motor circuit on this model is a nonresettable fure. If it shut off the motor the fuse will need to be replaced so it is not the fuse. you have the motor switch and the door switch in the motor circuit and the motor switch is a part of the motor which is what I believe need to be replaced.

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Bill__W -
Sears Technician
June 24, 2013
A:

Any checks that can be done on this condition?

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Stephen -
June 24, 2013
A:

Yes the same checks 4m to 5m if motor is not running and 120 volts is present there replace the motor.

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Bill__W -
Sears Technician
June 24, 2013
A:

Was traveling so just getting back to this. At the motor connection, 4m blue to 5m white is reading .288 VAC. With timer to timed dry and PTS pressed, voltage shows 121 VAC.

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Stephen -
July 11, 2013
A:

Stephen. Bill is on vacation and I will assist you with this. If there is 120 volts at 4m and 5m when the PTS switch is pressed and it does not run, the motor # 279827 will need to be replaced. It's available at Sears PartsDirect. I hope this will help you.

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Scott D -
Sears Technician
July 11, 2013
A:

Great. Thank you!

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Stephen -
July 11, 2013
A:

Stephen, thank you for using Manage My Life.

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Scott D -
Sears Technician
July 24, 2013
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