Model #11064102300 KENMORE Residential Dryer

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Question and Answers

Q:

What is wrong with my dryer.

A:

Diagnosing a dryer is a job most homeowners leave to the professionals. If you are pretty handy, this is a good site to get the expert help to do it yourself. While you wait for the expert to review your model and what you have already checked, you can view a previous expert answer if you wish. It has a common cause of many dryers that do not heat. I attached the link below.

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Joseph P. -
July 02, 2011
A:

I'm not clear on what you mean when you say it doesn't heat up like it use to.

The element usually works or doesn't.

When the thermostat goes bad the dryer usually won't heat at all.

First thing I'd suggest is to pull the dryer out from the wall and remove the vent hose. Check for a build up of lint.

Try a cycle with a medium wet load and see if it dries any better with the vent hose removed.

A kitchen thermostat can be used to check the exhaust temperatures. The temperature should reach 150F degrees.

Try this and reply with what you find. Your reply will go to the front of the line.

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Fred M -
Sears Technician
July 03, 2011
A:

I checked the vents and there were no clogs to be found and the temp gets to about 90 degrees.

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Eric -
July 03, 2011
A:

The temperature sounds like an element problem or a voltage problem. The 90 degrees temperature is usually a result of only 120 volts to the element. First check the circuit breaker to the dryer. There should be two. Turn each off and then back on and check if anything improves. Further checks will require the use of a volt meter and for you to be comfortable and confident checking live voltage. A simple test would be to check voltage across the element when the dryer is running. If it is 240 volts and the element is only putting out 90 degrees then I suspect the element is bad. If you have no meter or don't feel comfortable using one then I'd suggest a technician check this problem.

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Fred M -
Sears Technician
July 04, 2011
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