Model #11063956101 KENMORE Residential Dryer

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Question and Answers

Q:

dryer model 11063956101 keeps blowing thermal cut-off fuse

A:

I'm sorry that you are having difficulties with your dryer blowing that thermal cut-off fuse. I did some research for you at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. Another great Sears resource for you to check out and should find a wiring diagram is searspartsdirect.com. That link is attached below.

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James -
January 11, 2011
A:

Thank you for your question.

I am sorry you are having a problem with your dryer. a few things will cause the thermal cut off to blow. The first and most common is the lack of airflow. If air is restricted, the element will over heat. I recommend cleaning the lint filter, pull the dryer out form the wall, and disconnect the vent. Then start the dryer on high heat. The exhaust temperature should rise to about 160 or so and cool down to 120 then back on. If this is what the dryer does, we know the dryer is functioning properly and the problem is the vent. If the temperature does way above 160 degrees, I suspect a shorted element or shorted heater relay in the console.

To check the element unplug the dryer and remove the wires from the element. Then ohm each terminal of the element to ground. You should not get a reading. If you do, the element is defective. If the element checks ok, move to the heater relay on the control board. I have provided you with the instructions for accessing the relay below. With the dryer still unplugged, remove the wires from the relay and ohm the terminals. You should have an open or ol reading. If it shows closed, the relay is defective. I have provided you with a copy of the diagram below.

If you need further assistance, please reply below with the details of what you have found with the above checks.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 13, 2011
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Q:

dryer model 11063956101 keeps blowing thermal cut-off fuse

A:

I'm sorry that you are having difficulties with your dryer blowing that thermal cut-off fuse. I did some research for you at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. Another great Sears resource for you to check out and should find a wiring diagram is searspartsdirect.com. That link is attached below

Read More
James -
January 11, 2011
A:

Thank you for your question.

I am sorry you are having a problem with your dryer. a few things will cause the thermal cut off to blow. The first and most common is the lack of airflow. If air is restricted, the element will over heat. I recommend cleaning the lint filter, pull the dryer out form the wall, and disconnect the vent. Then start the dryer on high heat. The exhaust temperature should rise to about 160 or so and cool down to 120 then back on. If this is what the dryer does, we know the dryer is functioning properly and the problem is the vent. If the temperature does way above 160 degrees, I suspect a shorted element or shorted heater relay in the console.

To check the element unplug the dryer and remove the wires from the element. Then ohm each terminal of the element to ground. You should not get a reading. If you do, the element is defective. If the element checks ok, move to the heater relay on the control board. I have provided you with the instructions for accessing the relay below. With the dryer still unplugged, remove the wires from the relay and ohm the terminals. You should have an open or ol reading. If it shows closed, the relay is defective. I have provided you with a copy of the diagram below.

If you need further assistance, please reply below with the details of what you have found with the above checks.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

Read More
Mark T -
Sears Technician
January 13, 2011
A:

Thanks for the help Mark. I tested the element for ground on each terminal and did not get a reading. I also tested the termistate (250f) and it opens with a temp above 250f and then closes as it cools. Is there something else that would shut off the element at 160f eventhough my thermistat is designed for 250f?

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todd7749 -
January 13, 2011
A:

Thank you for the reply. The thermal cut off is just a safety and should not be cycling the heat in the dryer. The temperature should be regulated by the main control and the thermistor. The thermistor is located on the blower housing and has a red and red with white stripe wires connected to it. The ohm reading of the thermistor should be around 10 kohms at room temperature. The main control uses the thermistor to sense the temperature of the exhaust. Once the temperature reaches, 160 degrees on high heat the control turn the low voltage off to the relay. Without the low voltage, the relay should open and turn the element off. if the air flow is restricted the heated air will not pass the thermistor to warm it up. If it does not heat up the control never senses the temperature and will keep the relay closed. without the air flow the thermal cut off is not cooled and will trip. I hope this explains it a little better. Please let me know if you need further assistance.

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Mark T -
Sears Technician
January 13, 2011
A:

Could I test the operating thermostat in the oven to make sure the switch opens above 160 degrees and closes as it cools down?

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todd7749 -
January 13, 2011
A:

Your dryer has a thermistor not a thermostat. The thermistor does not open and close. The resistance value changes with the temperature change. The only check is to ohm it out at room temperature and the reading should be around 10,000 ohms. In the image I have provided shows a thermostat but you model has a thermistor instead. I used the image as a reference to show location on the blower housing.

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Mark T -
Sears Technician
January 13, 2011
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Q:

Model #11063956101

A:

The best thing to do is have an answer from an expert because they know exactly what needs to be done. They usually answer within 24 to 48 hours. If you feel that you need this replaced sooner the thing that I would recommend is for you to set up service through the Sears Home Services website. I attached the link below for you to view. I hope this is helpful. Have a nice day.

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Alina F. -
February 24, 2011
A:

Thank you for your question and I understand your concern. First, be sure that the dryer is fully assembled before operating the dryer. Make sure to have the timer set for TIME DRY and not AUTO DRY PLUS if running it empty or with dry clothes. If there is a lack of air flowing through the heater housing the heater will not stay on very long because the high limit thermostat mounted on the side of the heating element housing will open and break the Line One voltage to the element.

Now, it is normal for the heating element to cycle off once the exhaust temperature reaches approximately 140-150 degrees.

The turning ON and OFF of the heating element is controlled by the even heat control board, heater relay and the thermistor. The thermistor monitors the operating temperature and the even heat control board is monitoring the resistance of the thermistor. The even heat control board also control the heater relay. The even heat control board supply 48 volts DC to the heater relay when the thermistor reaches a certain resistance in order to turn on the heating element. A faulty heater relay, even heat control board or thermistor can cause the heating element to cycle off before the dryer reaches operating temperatures. NOTE: I do not recommend checking voltages unless you have experience and feel safe and confident in doing so, otherwise I recommend calling for service.

I recommend disconnecting the thermistor and checking the resistance. See resistance chart I added in the image below. I also added two other images that should help in diagnosing your dryer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
February 25, 2011
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