Model #11062974100 KENMORE Residential Dryer

  • Top And Console
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  • Cabinet
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  • Bulkhead
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Question and Answers

Q:

Kenmore dryer will only run when holding the start button

A:

Manage My Life is a great website to speak directly to an expert who can help you every step of the way to solving the problem you are having. An expert shall have an answer to your question within 24 to 48 hours. Have a great day.

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Alina F. -
September 11, 2011
A:

Hi Chuck,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

There could be one of three possible failures preventing your dryer from continuing to run once the start button has been released.

  1. Motor relay (part # 3405281)
  2. Control board (part # W10116564)
  3. Thermistor (part # 8577274)
I added the wiring diagram and the motor circuit in the image below. I do not recommend checking any voltages unless you have experience and you feel safe and confident in doing so, otherwise I recommend calling a service technician.

When start is pushed the control board must see 120vac present at P1-5 (start sense). The control board must provide 48VDC to the motor relay in order to close and keep the motor running. There is a thermistor in the circuit that must have a resistance reading of 19.9 k ohms-2.5 k ohms depending on ambient room temperature or it will not allow the dryer to stay running also.

To diagnose the failure will require checking for the DC voltage at the motor relay after pushing and releasing the start button across the two pink wires with black stripes. If 48VDC is present, replace the motor relay.

If the 48VDC is not present, disconnect the P2 connector from the board and measure the resistance of the thermistor across the white and red wire. At room temperature of 70 degrees the resistance should measure 11.9 K ohms. If it measures OK, replace the control board. If it measures open or shorted, replace the thermistor.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 13, 2011
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Q:

My electric dryer won't start. What could be wrong?

A:

Hello there, electric dryers are a very important appliance in a household; it certainly is in mine. It is very convenient and saves you from having to take a trip to the clothes line outside. A suggestion I have while you are waiting for a response from an expert is visiting the Sears Home Services website and it will give you lots of helpful ways of how to troubleshoot your appliance and gives you lots of helpful tips. I have provided the link below. Hope this helps!

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Alina F. -
July 02, 2010
A:

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

From what you’re describing I suspect the thermal fuse or the belt. First disconnect power to the dryer. Follow the instructions below to remove the lower front panel. Use a flashlight to inspect if the belt has come off or not. If the belt is broken the dryer will not start. If the belt is ok then we need to check the thermal fuse with an ohm meter. If the thermal fuse is showing open continuity it will need to be replaced. Before replacing the thermal fuse I recommend having the exhaust venting cleaned or replaced. This model of dryer will shut down due to poor exhaust venting. Other possibilities; even heat control board, motor, door switch or wiring harness problem.

Thermal fuse; 3390719, drum belt; 661570 www.searspartsdirect.com

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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biker dave -
Sears Technician
July 06, 2010
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Q:

Where does this yellow & red wire fit that fell?

A:

This wire fits on the clothes sensor. It's located under the lint screen in the front. You can see it under the front, when you remove the bottom front panel. The wire will clip back on the sensor terminal. Be sure to disconnect power to the unit before plugging this wire back on the sensor. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
September 22, 2009

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