Model #11062952100 KENMORE Residential Dryer

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Question and Answers

Q:

Why doesent my Kenmore Dryer start when I push the button. Model # 11062952100

A:

It can be very frustrating when your washer begins to fail and not start. I did some research and provided a link to a similar question and answer on our site. I hope this will give you a better idea on the next step to take until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
November 29, 2012
A:

Hello Patricia,

I would like to assist you with your dryer. There are several reasons, but I would like a little more information in order to assist you better. When you push the button, does the dryer start and then stop after you release it? Does the light inside of the drum come on when you open the door? Be very cautious when working with this appliance, it operates on a 220 VAC circuit and if you are not comfortable with or have experience with high voltage, seek the services of a professional technician. I suggest verifying that the circuit breakers that the dryer are connected to are not tripped.

Please reply with answers to the above questions and I'll be happy to assist you further.

Jerry C

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Jerry C -
Sears Technician
November 30, 2012
A:

Hi Jerry C, I have the same problem with my dryer as Patricia. Same model#11062952100. Type: DDOT-ELE-2406028-EH54. 3-wire receptacle (NEMA type 10-30R). When I press the start button, the dryer stops immediately after I release pressing it. Where do I start to diagnose the problem? It is over 8 years old and been working without any problem.

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Gid -
August 12, 2014
A:

I have the dryer, same #'s as Gid august 2014, so what did dianose for the problem what parts do i need

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carol -
September 01, 2015
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Q:

Move dryer vent location on dryer 11062952100

A:

Thank you for contacting SearsPartsDirect.com with your question about converting your Kenmore Dryer, model 11062952100, from venting from the back to venting from the side. I will be happy to help you with this. 

The instructions you are looking for are included in the side/bottom vent kit you will need to complete this conversion. I have included the link below for you to order the kit. 

Dryer Exhaust Vent Kit

The kit includes the parts needed to change the vent, the cover for the hole left by the rear vent opening and the step-by-step instructions to complete this conversion. 

I hope this answers your questions. If you need further assistance, please resubmit your question with additional details. Thank you for being a Sears valued member. We appreciate your business.  

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Rachel Morgan -
Sears Technician
August 11, 2014
Q:

Kenmore Dryer won't stay running after start button released.

A:

A dryer is definitely something we depend on and when it begins to malfunction it can be a huge inconvenience. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. I hope the links that I provided are helpful. Have a great day!

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Alina F. -
January 07, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the dryer. I looked up the model number you have submitted. The motor relay on this model is a 120-volt relay. I have posted an image below that has the diagnostic procedures for this model. Before doing the checks listed, I recommend ohming the thermistor first. To ohm the thermistor, you need to turn the power off to the dryer. Then open the console and locate the P2 connector. Remove the connector and ohm the red and one of the white wires. You should have a reading of 10,000 ohms at room temperature. If you do not get this reading the thermistor must be replaced. If the thermistor checks ok, follow the instructions in the image below.

Once you determine the problem you can order the parts from our parts website: Sears Parts Direct .

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 09, 2012
A:

Thank you for your question.

I am sorry you are having a problem with the dryer. I looked up the model number you have submitted. The motor relay on this model is a 120-volt relay. I have posted an image below that has the diagnostic procedures for this model. Before doing the checks listed, I recommend ohming the thermistor first. To ohm the thermistor, you need to turn the power off to the dryer. Then open the console and locate the P2 connector. Remove the connector and ohm the red and one of the white wires. You should have a reading of 10,000 ohms at room temperature. If you do not get this reading the thermistor must be replaced. If the thermistor checks ok, follow the instructions in the image below.

Once you determine the problem you can order the parts from our parts website: Sears Parts Direct .

I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 09, 2012
A:

I am reading 11.7k ohms across the red and a white wire on the P2 connector. Is this far enough away from what the resistance should be to be causing this problem? If I need to replace the thermistor, how do I get to it? Earlier in the evening when I wanted to test the dryer I pushed the start button and the dryer would stay running after I released the button. I turned the setting to time dry and started the dryer and stopped it by opening the door several times before leaving it off. When I came back to the dryer later, the timer had elapsed down to zero even thought the dryer had not been running. I turned the knob to 30 minutes and pushed start. The dryer would not stay running after I release the start button. I took apart the console and was not receiving 120VAC across the pink/black wires, but was receiving 99.2VAC across them when the dryer was sitting off without pushing the start button (when the pink/black wires were disconnected from the relay they showed 99.2VAC, but whent they were connected to the relay they read 0VAC.) After reconnecting the pink/black wires, the dryer now operates normally. Does any of this sound relevent to another issue other than a possible faulty thermistor that doesn't show 10k ohms as expected?

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Matt -
January 10, 2012
A:

The 11.7 kohms on the thermistor should be fine. I suspect the room the dryer is in is cooler than normal room temperature. If the room is cooler, the resistance in the thermistor goes up. You have one of two problems in the dryer, either an intermittent failure or a loose connection. I recommend unplugging the dryer and taking the connectors off one at a time. The gently squeeze the connector so it fits on the terminal tighter. Then check the operation. If it continues to work, we will say a loose connection caused the problem. If it fails, again it could be a defective control board. Boards can fail once they heat up. I say this because all of the checks you have done have not proven a failure. Please let me know what happens with the dryer.

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Mark T -
Sears Technician
January 11, 2012
A:

Hi, my dryer just stoped running for a few days not. I have done some researches but could not get anywhere. Not sure if have the same symtom as this post. I set the timed dry to 70mins, but when I pressed on the start button the drum started but did not stay running. It just stoped immediately. If I kept holding the press button down, the drum was rotating but there was not heat. Could you please give me some hints where I should start looking into. I opened the panel to make sure all the wires are still intact but it still does not work. Brian.

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Brian -
February 09, 2013
A:

Brian, I am sorry you are having a problem with the dryer. Without a model number I am not sure what model dryer we are working with. If the console of the dryer says even heat, I recommend unplugging the dryer, opening the console, and looking at the control board. If the control has a burnt spot on it I recommend replacing the board. If you do not see any burnt spot please reply below with the model number. I will be happy to assist you with further diagnostics. Thank you for using Manage my life. Mark

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Mark T -
Sears Technician
February 16, 2013
A:

Hi Mark, Thank you for your response. I did open the console and checked for any loose wire and burnt spot but did not see any. I will check again. The model I have is 110.C62992102 (SER MP1901025 / TYPE CDOT-ELE-2306024EL54) I have the Instruction Guide that I found in the console box but it does not help much. It helps me locate where the parts are. One thing is, if I keep the Start button down the drum turns but there is no heat. The minute I release the button, the drum stops turning. I am not sure, there is no heat is due to - The heating element or - Thermistor or - Control board or - The timer. Should I measure the voltage accross the console to pinpoint the problem before I buy any parts. Thank you. Brian.

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Brian -
February 16, 2013
A:

You could have a bad motor relay, a wiring failure or a bad electronic control board in the console of the dryer that is causing this problem. The first image below shows a wiring diagram for your dryer with the motor start circuit traced in blue. Since the dryer starts and runs when you hold down that start switch, this indicates that every component in that circuit (including the wiring) is okay. You could have a failed start sense switch (the blue/black wire that is traced in pink on the wiring diagram). I recommend that you unplug the dryer and open the console as shown in the second image below. You will need to remove those end caps and then remove the hidden screw that you will find under those end caps on each side of the console. You can then flip the console up and over the back panel into the service position. The third image shows the location of components in that console. (Your pictures show that you already accessed the components in the console but other readers may need that information.) Check the blue/black start sense wire to make sure that it is connected properly. If you find no problems there, I recommend that you switch the motor relay and the heater relay (those parts are the exactly the same). You will need to completely disconnect all of the wires on each of those relays and physically move them to the new locations and connect all of the wires properly for this test. The wiring diagram and other images shown below should help you switch those components. I know that you indicated that the dryer does not heat but it would be very unusual for the heater relay and the motor relay to both be bad at one time. The heater relay is probably not bad. It may not be energized by the electronic control board if the motor is not running properly. That is why I recommend that you switch those relays. If the dryer runs properly after switching those relays, then replacing that bad relay (part 3405281) should fix this problem.

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Mark T -
Sears Technician
February 25, 2013
A:

You can order that part from the Sears Home Services

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Mark T -
Sears Technician
February 25, 2013
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