Model #11062832100 KENMORE Residential Dryer

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Question and Answers

Q:

trying to find owners manual for a kenmore washer 27322600 & for a kenmore dryer 11062832100. please help.

A:

I know how important it is to have the owners manual for most home appliances so that you can find some good troubleshooting tips. While you are waiting for your expert answer, I did manage to find a link in where you can order the owners manuals. I hope my link is useful.

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Joseph P. -
July 28, 2011
A:

Hi Berely,

Thank you for submitting a question to Manage My Life.

I am sending that information to the e-mail address that you registered with on Manage My Life.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
July 30, 2011
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Q:

why doesn't my electric dryer heat?

A:

Diagnosing a dryer is a job most homeowners leave to the professionals. If you are pretty handy, this is a good site to get the expert help to do it yourself. While you wait for the expert to review your model and what you have already checked, you can view a previous expert answer if you wish. It has a common cause of many dryers that do not heat. I attached the link below.

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Barbara H. -
June 17, 2011
A:

If the electric dryer is running then the thermal fuse is okay.

The wiring diagram below will show the other possible causes of the no heat.

First check the 2 circuit breakers for the dryer. It is possible for one to trip leaving the dryer 120 volts to run with but not have 240 volts to heat with. Try turn both breakers off and then back on and see if you get lucky.

Next you will unplug the dryer and remove the rear panel to access the control thermostat, thermal cut-off and hi-limit thermostat. See the image below for help with this. These can all be checked for continuity with a meter if one is available.

If you need to know how to check them without a meter then reply and let me know and I'll tell you another way to check theses parts without a meter.

I hope this helps. You can reply with any additional details for further assistance.

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Fred M -
Sears Technician
June 17, 2011
A:

Thanks Fred for your prompt reply. I get 240 to the terminal at the back of the dryer. but with back panel off there is only 115 at the heater element. I can get low heat from the element by running a jumper from 1 side of the element to the nuetral terminal at the cord connection so does that tell me the timer is ok? Al

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Allen -
June 17, 2011
A:

If your missing a leg of voltage then you will need to figure out which leg is missing. 120 volts comes from the timer through the thermostats and one leg comes through the motor switch. These checks requrie exteme caution. While the dryer is unpluged you can remove one of the red heater wires and isolate it so it doesn't touch anything. The wire to the motor switch would be best. This will split the circut and should enable you to see which leg is the problem. You say there was 240 volts at the terminal block. The next check should be at the terminal block while the dryer is running. Between the black and red wires you should have 240 volts. Equally imprtant is have 120 volts between the black and white and the red and white legs. If you get 240 volt but only get voltage on one leg then there may be a neutral problem.

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Fred M -
Sears Technician
June 18, 2011
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Q:

My Kenmore eletcric dryer #11062832100 wont heat I replacer the thermal fuse & it still won't heat

A:

I'm sorry that you are having some difficulties with your Kenmore electric dyer. Managemylife.com is a great web site to receive expert assistance to just about everything. I did some research for you there and found an expert answer to a similar question that may shed some light on this problem. I have attached the link below. If you would like to schedule service from a qualified technician I have also attached a link to searshomeservices.com. I hope theses links will be helpful until your expert can respond.

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James -
April 02, 2011
A:

Replacing the thermal fuse was a good start but on an electric dryer the thermal fuse controls if the motor will run.

The wiring diagram below will help you with this problem.

If the dryer will run but not heat then the possible reasons are the timer, thermal cut-off, control thermostat, hi-limit thermostat, element or even the motor switch.

One thing that should be tried is accessing the circuit breakers and turning then both off and then back on. Sometimes the breaker will trip and leave the dryer 120 volts to run on but not have 240 volts to heat. Turn each breaker to the dryer off and then back on and see if there is any improvement.

The thermal cut-off, control thermostat and hi-limit can all be checked for continuity if a meter is available.

If a small piece of insulated wire is handy they can be bypassed one at a time to see if they are at fault. Be careful if you try this. Remember to unplug the dryer first.

Any part you need can be obtained from the following link: Sears PartsDirect .

I hope this helps. You can reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
April 03, 2011
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